---
title: "ServiceNow Licenses and Support"
ocid: "ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL CONDUCT AUTHORITY"
published: "2021-12-06"
---

# ServiceNow Licenses and Support

Buyer: THE FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048.json)

## Summary

The Financial Conduct Authority is procuring ServiceNow Licenses and Support as part of a selective tender process with an estimated value of £2,900,000. This procurement falls under the software package and information systems sector, specifically within the IT services category. The tender period concluded on 7th September 2021, and the contract is set to start on 31st December 2021, extending until 30th December 2023, with the award notice published on 6th December 2021.

This opportunity can facilitate business growth for IT service providers, especially those with experience in software licensing and support. Firms that have established capabilities in providing comprehensive IT solutions and support services may find this contract appealing. Given that the contract was awarded to Fujitsu Services Limited, businesses looking to compete should consider how they can differentiate their offerings or collaborate with other suppliers to meet the specific needs of the Financial Conduct Authority.

## Notice

Provision of ServiceNow licensing and support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/86639862-ee14-467c-93dc-b3a79e083ca8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2021 |
| Submission deadline | 7 Sep 2021 |
| Future notice date | Not specified |
| Award date | 27 Oct 2021 |
| Contract period | 31 Dec 2021 - 30 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,900,000 |
| Lots value | Not specified |
| Awards value | £2,874,056 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Dec 2021 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/86639862-ee14-467c-93dc-b3a79e083ca8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/86639862-ee14-467c-93dc-b3a79e083ca8
  6th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5a2f9553-a737-4053-96b4-1b3113201048.json.