---
title: "South Cambridgeshire District Council - Security and Front of House Services"
ocid: "ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL"
published: "2019-10-31"
---

# South Cambridgeshire District Council - Security and Front of House Services

Buyer: SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452

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## Summary

The South Cambridgeshire District Council is seeking a contractor for Security and Front of House Services at its Cambourne Offices. This open procedure tender is classified under security services and has a total contract value of £20,884, covering a period from 1st November 2019 to 31st March 2020. Notably, the contract will involve providing services to approximately 450 staff and around 26,000 visitors annually. The deadline for submitting tenders was 20th September 2019, and the successful contractor will perform essential roles, including building surveillance, caretaker support, and front-facing assistance for visitors.

This tender presents a significant opportunity for businesses in the security services industry, particularly those that specialise in facility management, security personnel provision, and customer-facing roles. Companies that are experienced in managing public facilities or have expertise in providing security for high-traffic locations would be well-placed to compete. With the contract requiring close interaction with the public and supporting operations that manage multiple stakeholders, businesses that can demonstrate capability in delivering high-quality service and security will find this opportunity beneficial for growth.

## Notice

SCDC are looking for a suitably qualified contractor to undertake Security and Front of house services at SCDC's Cambourne Offices until 31/03/2020. SCDC moved to its main offices in May 2004 and the building is inhabited by approximately 450 SCDC staff as well as tenants from collocated organisations. The main building is a modern elegant design that has both character and prestige. It is the venue for SCDC's Council meetings and is visited, by a large number of people for meetings, hearings, enquiries and general advice. The building comprises of 3 floors and is an "H" shaped design. It has a card access system to secure areas, security alarms and some secure rooms (post room, print room and server room). SCDC has approximately 26,000 visitors and holds approximately 5700 meetings per annum at its Cambourne Offices. The services are to include: * locking and unlocking the building at agreed times (likely to be 6.30 am to 8.30 pm Monday to Friday) and building surveillance to highlight anything suspicious and report to Authorised Officer of the Authority. * Caretaker support services such as meeting room preparations (reconfigure room furniture, replace consumables, clear away cups/glasses), basic health and safety checks. * Front of house meet and greet support, directing visitors to the appropriate meeting rooms, sign posting where council events are taking place, assisting the Customer Services team in reducing waiting times at reception. These services are required during the hours of (8.00 am to 5.30pm). Reception presence during this time in the public area. * Door supervisors services during the hours of (8.00 am to 5.30pm). Monitoring the CCTV and monitoring and responding to two way radio communications. Required to be the authorised key holder and respond to alarm activations (that may occur out of hours). Guarding of premises, guarding of property and guarding of one of more individuals. In addition provide support to officers when interviewing individuals. It would be desirable for the door supervisor to have first aid training. Provide advice and guidance on security at SCDC drawing on their experience to advise on appropriate improvements. Additional information: 6 month contract value

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a4d01e46-2952-46f8-abc9-1a841adcee70 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2019 |
| Submission deadline | 20 Sep 2019 |
| Future notice date | Not specified |
| Award date | 21 Oct 2019 |
| Contract period | 1 Nov 2019 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £20,884 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL |
| Locality | CAMBOURNE |
| Post town | Cambridge |
| Postcode | CB23 6EA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Cambourne |
| Westminster constituency | St Neots and Mid Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOTAL SECURITY SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 31 Oct 2019 at 08:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a4d01e46-2952-46f8-abc9-1a841adcee70
- 22 Oct 2019 at 13:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a4d01e46-2952-46f8-abc9-1a841adcee70
- 21 Aug 2019 at 13:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bce45f86-ad71-4286-8190-7d871bcd2d18

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a4d01e46-2952-46f8-abc9-1a841adcee70
  31st October 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bce45f86-ad71-4286-8190-7d871bcd2d18
  21st August 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=6911de2a-15c4-e911-80f8-005056b64545
  Advert

## Notice URLs

- https://www.scambs.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5a44e9e4-a428-4be3-8b03-ebcdd5b8c452.json.