---
title: "Case Management Systems"
ocid: "ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST HAMPSHIRE DISTRICT COUNCIL"
published: "2025-02-18"
---

# Case Management Systems

Buyer: EAST HAMPSHIRE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737.json)

## Summary

East Hampshire District Council awarded a contract for "Case Management Systems" in the software package and information systems category. The procurement process, classified under CPV code 48000000, concluded with an award on 1st July 2023, and the contract commenced on 1st August 2023, set to run until 31st July 2026. The contract, valued at £491,740, applies within the South East region of the United Kingdom. Procured through a selective method as a call-off from a framework agreement, it involved a tender period ending on 1st July 2023, transitioning to the awarding stage shortly afterwards.

This tender offers significant growth opportunities for software development and IT system management businesses, especially SMEs. Companies with expertise in developing and supporting information systems would be well-positioned to benefit, as the contract prioritises capabilities in case management solutions. The awarded supplier, Netcall Technology Ltd., highlights the suitability of small and medium-sized enterprises for such opportunities, as East Hampshire District Council's tender process is designed to facilitate SME engagement. This contract exemplifies the potential for businesses to secure long-term government projects in the IT services sector.

## Notice

Case Management Systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62a36d9d-3332-47b2-bbf0-8c8cd566a23c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2025 |
| Submission deadline | 1 Jul 2023 |
| Future notice date | Not specified |
| Award date | 30 Jun 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £491,740 |
| Lots value | Not specified |
| Awards value | £491,740 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST HAMPSHIRE DISTRICT COUNCIL |
| Locality | PETERSFIELD |
| Post town | Guildford |
| Postcode | GU32 3LJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | East Hampshire |
| Electoral ward | Petersfield Bell Hill |
| Westminster constituency | East Hampshire |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Feb 2025 at 16:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62a36d9d-3332-47b2-bbf0-8c8cd566a23c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62a36d9d-3332-47b2-bbf0-8c8cd566a23c
  18th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5a458f02-8f42-42c1-8b7d-fe7e44389737.json.