---
title: "5679 Provision of a Victim Gateway Service - AWARD"
ocid: "ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE POLICE"
published: "2025-02-20"
---

# 5679 Provision of a Victim Gateway Service - AWARD

Buyer: STAFFORDSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71

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## Summary

The Staffordshire Commissioner for Police, Fire and Rescue, and Crime has completed the award phase for the contract titled "Provision of a Victim Gateway Service." This involves delivering a comprehensive Victim Gateway Service across Staffordshire and Stoke-on-Trent. The contract, classified under "Other community, social and personal services" (CPV code 98000000), will run from 1st April 2025 to 31st March 2030. The open procurement method was utilised for this tender, and the tender period ended on 7th October 2024. Key stakeholders include Staffordshire Police as the contracting authority and Victim Support as the appointed supplier, with the primary location being the West Midlands, specifically Stone, Staffordshire.

This tender offers significant opportunities for businesses specialising in victim support services, social care, and community-oriented programmes. The contract’s delivery scope includes a gateway service for victim support, cope and recover services, professional and community awareness initiatives, and response to major crime incidents, making it ideal for SMEs and VCSEs. Businesses adept in providing tailored and effective social services can leverage this contract to expand their operations and impact within the community. The substantial contract value of £2,981,204.11 further underscores the business growth potential inherent in this procurement opportunity.

## Notice

The Staffordshire Commissioner for Police, Fire and Rescue and Crime (The Commissioner) intends to commission a free, effective, tailored, Staffordshire Victim Gateway Service to be delivered across Staffordshire and Stoke-on-Trent, which will help victims cope and recover from the impact of crime and live fulfilling, independent lives, regardless of whether the crime has been reported to the police or not. The service will comprise of the following elements: A gateway service or "front door" into support services for victims; A cope and recover support service for victims; Awareness raising for professionals and the community; Response to Major Incidents of Crime.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5424fd10-6eb6-44ce-8da4-754d3c805c98 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 7 Oct 2024 |
| Future notice date | Not specified |
| Award date | 16 Jan 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,981,204 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE POLICE |
| Locality | - |
| Post town | Stoke-on-Trent |
| Postcode | ST15 0BS |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Milwich |
| Westminster constituency | Stone, Great Wyrley and Penkridge |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VICTIM SUPPORT |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 20 Feb 2025 at 11:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5424fd10-6eb6-44ce-8da4-754d3c805c98

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5424fd10-6eb6-44ce-8da4-754d3c805c98
  20th February 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5a627644-1561-4dac-9d3e-66263e041f71.json.