---
title: "G Cloud 12 Contact Centre Framework Call Off"
ocid: "ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BARNSLEY METROPOLITAN BOROUGH COUNCIL"
published: "2022-11-25"
---

# G Cloud 12 Contact Centre Framework Call Off

Buyer: BARNSLEY METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660.json)

## Summary

The Barnsley Metropolitan Borough Council has awarded a contract for the delivery of a contact centre provision under the G Cloud 12 Contact Centre Framework Call Off. The procurement was completed under a selective method with a value of £221,402 GBP. The contract period starts on November 25, 2022, and ends on November 24, 2024. The location of the services is in Barnsley, South Yorkshire.

This contract presents an opportunity for businesses providing call centre services to grow their operations. Companies specializing in contact centre solutions catering to the public sector in the Yorkshire and the Humber region may find this tender suitable for competing. Interested parties can explore potential collaborations by accessing more information on the Barnsley Metropolitan Borough Council’s website.

## Notice

To deliver a contact centre provision for Barnsley Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f0ace3a3-a8e3-4d97-8733-f182fac31a06 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2022 |
| Submission deadline | 25 Oct 2022 |
| Future notice date | Not specified |
| Award date | 25 Nov 2022 |
| Contract period | 25 Nov 2022 - 24 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £221,402 |
| Lots value | Not specified |
| Awards value | £221,402 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BARNSLEY METROPOLITAN BOROUGH COUNCIL |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S70 2TA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 25 Nov 2022 at 18:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f0ace3a3-a8e3-4d97-8733-f182fac31a06

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f0ace3a3-a8e3-4d97-8733-f182fac31a06
  25th November 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=53794&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103835
  User / Company

## Notice URLs

- https://www.barnsley.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5a707ddd-37c1-48b2-945f-8cbc8b783660.json.