---
title: "SAP Remote Support Service"
ocid: "ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2019-12-23"
---

# SAP Remote Support Service

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a.json)

## Summary

The Isle of Wight Council has conducted a public procurement process for a tender titled "SAP Remote Support Service," focusing on IT services including consulting, software development, and support. The procurement method used was a direct award through the Crown Commercial Services Framework, specifically catalogued via Bramble Hub. This contract, valued at £40,000, is designed for a one-year period, beginning on 1st January 2020 and concluding on 31st December 2020. The procurement process was completed on 19th December 2019, with the award officially published on 23rd December 2019. The location for the delivery of services is within the South East region of the United Kingdom.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in IT support services, particularly those able to offer remote assistance and software management solutions. Businesses focusing on efficient SAP support and consulting services would be well-positioned to compete for similar contracts in the future. Given the growing demand for IT services in local councils, organisations that can align with the specific requirements of public sector procurement are likely to see potential growth through successful tender participation.

## Notice

direct award to catalogue item Hub_Absoft_SAP_Supp4 via bramble hub on the crown commercial services framework rm3821. 1 year only whilst future support requirements are investigated.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/795727d8-0d09-466c-bda6-1093db6d1cbb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2019 |
| Submission deadline | 19 Dec 2019 |
| Future notice date | Not specified |
| Award date | 23 Dec 2019 |
| Contract period | 1 Jan 2020 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRAMBLE HUB |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Dec 2019 at 09:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/795727d8-0d09-466c-bda6-1093db6d1cbb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/795727d8-0d09-466c-bda6-1093db6d1cbb
  23rd December 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iwight.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ab7f3ad-2922-46a2-befa-572a7e02ec4a.json.