---
title: "CRM Platform"
ocid: "ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEEDS TRINITY UNIVERSITY"
published: "2022-12-21"
---

# CRM Platform

Buyer: LEEDS TRINITY UNIVERSITY  
Current stage: Award  
OCID: ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6.json)

## Summary

Leeds Trinity University has successfully awarded a contract for a CRM Platform. The procurement process was a selective procedure with a contract value of £350,000, aimed at delivering a single CRM system to enhance communication and student experience. The contract period is set to start on 20th December 2022 and end on 9th April 2028 in Yorkshire and the Humber, United Kingdom.

This opportunity is suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to provide software solutions to the education sector. Businesses with expertise in delivering CRM systems and professional communication tools are well-suited to compete in this tender process. The award has been granted to Creation Technology Solutions Limited, based in London, with a focus on enhancing communication effectiveness for applicants and students of Leeds Trinity University.

## Notice

Leeds Trinity University is seeking a fit for purpose single CRM system that will enable delivery of engaging, professional, and high-quality communications to enquirers, applicants, partners and current students. The system will also deliver a seamless journey from applicant to enrolled student. It will enable the University to segment communications by audience and allow tracking of reach, engagement, and analysis of communication effectiveness, to improve the applicant and student experience.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a9e8889-c0de-42cf-b499-243409f6856d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2022 |
| Submission deadline | 18 Dec 2022 |
| Future notice date | Not specified |
| Award date | 18 Dec 2022 |
| Contract period | 20 Dec 2022 - 9 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £350,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS TRINITY UNIVERSITY |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS18 5HD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Horsforth |
| Westminster constituency | Leeds North West |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CREATION TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48900000 - Miscellaneous software package and computer systems

## Release History

- 21 Dec 2022 at 16:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a9e8889-c0de-42cf-b499-243409f6856d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6a9e8889-c0de-42cf-b499-243409f6856d
  21st December 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=746209256
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5aec967b-b69e-40df-96fb-3be6537916f6.json.