---
title: "Implementation and service management for delivery of Corporate Services Improvement Programme (CSIP) technology element Note: Published for completeness, see description for details"
ocid: "ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH"
published: "2019-11-04"
---

# Implementation and service management for delivery of Corporate Services Improvement Programme (CSIP) technology element Note: Published for completeness, see description for details

Buyer: DEPARTMENT OF HEALTH  
Current stage: Award  
OCID: ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19)  
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## Summary

The Department of Health has completed a procurement process for the implementation and service management of the Corporate Services Improvement Programme (CSIP) technology element. This contract, awarded to Hitachi Solutions Europe Ltd, involved the installation and configuration of software, specifically Power Bi and AX Dynamics, for reporting purposes. The contract was published for transparency on 14th February 2018, with a total value of £3,695,558 and was part of the services sector under the IT services classification. The contract period commenced on 18th October 2016 and concluded on 6th November 2021, with the tender period officially ending on 17th October 2016.

This project presents significant opportunities for businesses specialising in IT consulting, software development, and integration services, particularly those that are small and medium-sized enterprises (SMEs) or voluntary, community, and social enterprises (VCSEs). Companies with expertise in business intelligence software and ERP systems would be well-positioned to compete for similar contracts in the future, leveraging this successful implementation as a case study to enhance their offerings in governmental procurement.

## Notice

Hitachi are to install, configure and implement software (Power Bi) and AX Dynamics for reporting, integrating with Bravo Solution. Part of the CSIP programme for change. This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Not Held centrally |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Nov 2019 |
| Submission deadline | 17 Oct 2016 |
| Future notice date | Not specified |
| Award date | 16 Oct 2016 |
| Contract period | 17 Oct 2016 - 6 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,695,558 |
| Lots value | Not specified |
| Awards value | £3,695,558 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HITACHI SOLUTIONS EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Nov 2019 at 19:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47
- 1 Nov 2019 at 12:54 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47
- 1 Mar 2018 at 10:31 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47
- 19 Feb 2018 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47
- 14 Feb 2018 at 13:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/502b54e8-1c04-427a-beab-cb32d2fe5376

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/65b99052-65c1-494a-897d-9ef8efc3ca47
  4th November 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/502b54e8-1c04-427a-beab-cb32d2fe5376
  14th February 2018 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5b02bfb0-1cee-4d43-beb1-737404472f19.json.