---
title: "ServiceNow Discovery, Implementation, and Support"
ocid: "ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2020-11-11"
---

# ServiceNow Discovery, Implementation, and Support

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce.json)

## Summary

The public procurement process concerning the provision of a ServiceNow managed service and the development of the ServiceNow platform is conducted by CPS, based in London, England. This tender, titled "ServiceNow Discovery, Implementation, and Support," falls within the Information Technology Services category and has a total contract value of £560,958. The procurement method employed is selective, involving a call-off from a framework agreement, and the contract period extends from 1 April 2019 to 31 March 2021. The procurement stage is complete, with the award published on 11 November 2020.

This contract presents significant opportunities for businesses, particularly those specialising in IT services, cloud solutions, and platform management. Companies that can effectively deliver ServiceNow solutions, particularly smaller enterprises and SMEs, may find themselves well-positioned to compete in similar tenders. Engaging in this market could facilitate growth by leveraging the experience and credibility gained through participation in government contracts.

## Notice

Contract for the provision of a ServiceNow managed service and development of the ServiceNow platform. The Services to be provided by the Supplier under the above Lot are listed in Framework Section 2 and outlined below: - ServiceNow Managed Service - ServiceNow Implementation and Development

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a0f935bc-b438-4a48-94a2-293d7a5f6791 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2020 |
| Submission deadline | 28 Mar 2019 |
| Future notice date | Not specified |
| Award date | 28 Mar 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £560,958 |
| Lots value | Not specified |
| Awards value | £560,958 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 11 Nov 2020 at 09:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a0f935bc-b438-4a48-94a2-293d7a5f6791

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a0f935bc-b438-4a48-94a2-293d7a5f6791
  11th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5b3d9e3b-180b-4056-8bef-09eb859502ce.json.