---
title: "Crisis Houses & Safe Havens - Kent & Medway"
ocid: "ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS KENT & MEDWAY INTEGRATED CARE BOARD"
published: "2023-09-20"
---

# Crisis Houses & Safe Havens - Kent & Medway

Buyer: NHS KENT & MEDWAY INTEGRATED CARE BOARD  
Current stage: Tender  
OCID: ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f.json)

## Summary

The NHS Kent & Medway Integrated Care Board is inviting bids for a procurement process titled "Crisis Houses & Safe Havens - Kent & Medway" within the health services industry category. This procurement is at the tender stage with a deadline on 20th October 2023. The contract period is anticipated to start on 1st April 2024 and end on 31st March 2029. The total value of the contract is £22,649,355 GBP. The procurement method is an open procedure above the threshold, and the service will be delivered in Maidstone, South East, United Kingdom.

This tender opportunity presents a chance for small and medium-sized enterprises (SMEs) and Voluntary, Community and Social Enterprise sector (VCSE) providers to participate. The Crisis Houses project aims to establish mental health crisis residences, while the Safe Havens initiative involves setting up safe locations for individuals in distress. Businesses in the healthcare service sector with experience in providing mental health crisis interventions and support services would be well-suited to compete and contribute to the objectives of this tender.

## Notice

NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Houses (Lot 1) and Safe Havens (Lot2) Service. The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required. The service is a Schedule 3 Service and is being procured under the Light Touch Regime(LTR) of the Public Contract Regulations 2015. The objectives of the Crisis Houses project are to commission two Adult Mental Health Crisis Houses in Kent and Medway. These crisis houses will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission. Delivered by the VCSE a Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. The objective of the Safe Haven project is to commission 9 Safe Havens across K&M, 2 of which will be open 24/7 and co-located within a General Acute Hospital site. Individuals can stay up to 24hrs in the 2 co-located Safe Havens. This will enable 24/7 provision across the County. Psychiatric Liaison Mental Health Triage Nurses can redirect individuals attending Emergency Departments (ED) with primary mental health problems who do not require a physical health intervention. The 7 community-based safe havens will be open 7 days a week from 18.00 - 23.00 providing out of hours support for people in a self-defined crisis who are likely to have called 999 or 111 and been conveyed or directed to or self-presented at A&E for mental health assessment. To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below: 1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously) 2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent and Medway" The annual value of the Crisis House service will be PS800,000. The annual value of the Safe Havens service will be PS3,729,871

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/98af661f-bfd8-4cb7-81a6-19b3206169f1 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Sep 2023 |
| Submission deadline | 20 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,649,355 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS KENT & MEDWAY INTEGRATED CARE BOARD |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME15 6NB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | High Street |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 20 Sep 2023 at 11:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/98af661f-bfd8-4cb7-81a6-19b3206169f1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/98af661f-bfd8-4cb7-81a6-19b3206169f1
  20th September 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5b4d84a4-576b-4d74-8b58-05cbe2a1973f.json.
