---
title: "JHG - Out of Hours Call Handling Tender"
ocid: "ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "JIGSAW HOMES GROUP"
published: "2025-02-07"
---

# JHG - Out of Hours Call Handling Tender

Buyer: JIGSAW HOMES GROUP  
Current stage: Tender  
OCID: ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3.json)

## Summary

Jigsaw Homes Group is seeking tender submissions for their "JHG - Out of Hours Call Handling" service, classified under the industry category of Telephone-answering services (CPV: 79510000). The procurement process is currently in the Tender stage. The contract will cover the regions of North West and East Midlands in the United Kingdom, and is valued at £50,000. Interested parties must submit their tenders by 7 March 2025 at 12:00 PM. The contract is planned to start on 12 May 2025 and will end on 11 May 2027. The procurement method being employed is an open procedure.

This tender provides significant opportunities for businesses specialising in call handling services, particularly those with experience in providing out-of-hours support. While the project is not specifically tailored for SMEs or VCSEs, businesses with robust infrastructures and the ability to deliver consistent service can considerably benefit. The contract's two-year duration offers a stable engagement period, promoting long-term business growth and fostering a strong relationship with a well-established housing group. Companies with expertise in telephone-answering services and a strategic presence in the North West and East Midlands will find this tender particularly advantageous.

## Notice

Out of Hours Call Handling Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd97b2c1-3cc3-40c3-a053-72b4ee7faba6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 May 2025 - 11 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | JIGSAW HOMES GROUP |
| Locality | ASHTON-UNDER-LYNE |
| Post town | Oldham |
| Postcode | OL6 7AT |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD35 Greater Manchester South East |
| Local authority | Tameside |
| Electoral ward | St Peter's |
| Westminster constituency | Ashton-under-Lyne |
| Delivery location | TLD North West (England), TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services

## Release History

- 7 Feb 2025 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dd97b2c1-3cc3-40c3-a053-72b4ee7faba6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd97b2c1-3cc3-40c3-a053-72b4ee7faba6
  7th February 2025 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=FEB169347
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- https://www.jigsawhomes.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5b62ebe7-45d8-4313-870d-abc70a17aca3.json.