---
title: "24/7 Help Line Launch Programme"
ocid: "ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2022-07-14"
---

# 24/7 Help Line Launch Programme

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125.json)

## Summary

The Ministry of Justice is seeking management consultancy services through a completed tender titled "24/7 Help Line Launch Programme." This procurement falls within the Business and Management Consultancy industry category, with a value of £100,000. The tender was conducted using a selective procurement method as a call-off from a framework agreement, and the contract period spans from 9th June 2022 to 30th September 2022. The deadline for tender submissions was 26th May 2022, and the winning bid was awarded to Ernst & Young LLP.

This procurement opportunity can foster business growth by enabling firms with extensive experience in management consultancy to engage with a prominent public sector client. Businesses specialising in strategic advice and project implementation, particularly in the realm of operational support and help line services, would be ideally positioned to compete. The successful execution of this contract can enhance the reputation of participating companies and expand their footprint within the public sector market.

## Notice

Management Consultancy Services to support the preparation for implementation of the 24/7 Help Line.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7a3fb957-839c-42c6-a6c7-6e8cc312b7e5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2022 |
| Submission deadline | 26 May 2022 |
| Future notice date | Not specified |
| Award date | 25 May 2022 |
| Contract period | 8 Jun 2022 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ERNST & YOUNG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 14 Jul 2022 at 13:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7a3fb957-839c-42c6-a6c7-6e8cc312b7e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7a3fb957-839c-42c6-a6c7-6e8cc312b7e5
  14th July 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c802618b-4d9f-4962-9c27-013e277e51ba
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5b784904-3f50-42c2-b5fa-881352faf125.json.