--- title: "Device as a Service Early Market Engagement" ocid: "ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ESSEX COUNTY COUNCIL" published: "2019-12-27" --- # Device as a Service Early Market Engagement Buyer: ESSEX COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7.json) ## Summary Essex County Council (ECC) is currently seeking input from the market for the tender titled "Device as a Service Early Market Engagement", focusing on IT services, specifically in consulting, software development, and support. The procurement process is in the early engagement stage, with a deadline for supplier feedback set for 17 January 2020. The tender is aimed at providers who can offer a fully managed service throughout the device lifecycle, from acquisition to disposal, primarily within the East of England region. The contract period is anticipated to commence on 2 March 2020 and last until 1 March 2023. This opportunity presents significant potential for businesses specialising in IT services, device management, and IT support. Companies capable of offering high-level automation, user self-service, and integration with existing service desk systems will find a particularly advantageous position. SMEs (Small and Medium-sized Enterprises) are encouraged to apply, as ECC aims to engage with a diverse range of suppliers to inform their future procurement strategy in the Device as a Service area. ## Notice Text to be corrected in the original notice: Place of text to be modified: Description of the procurement Instead of: Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their service offering. ECC are looking for a fully managed service across the whole life cycle, from acquisition through build, distribution, user support and disposal including the packaging of software for Desktop, Laptop and Tablet devices. ECC are looking for a supplier to provide a comprehensive service including, a high level of automation, User Self-Service and integration of the supplier service desk and processes to the ECC Service Desk which is based on the ITIL Framework and utilises Axios Assyst software. The Supplier must state what services must be retained within ECC to support the DaaS Offer as this will help inform the Business Case. Read: Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their service offering. ECC are looking for a fully managed service across the whole life cycle, from acquisition through build, distribution, user support and disposal including the packaging of software for Desktop, Laptop and Tablet devices. ECC are looking for a supplier to provide a comprehensive service including, a high level of automation, User Self-Service and integration of the supplier service desk and processes to the ECC Service Desk which is based on the ITIL Framework and utilises Axios Assyst software. The Supplier must state what services must be retained within ECC to support the DaaS Offer as this will help inform the Business Case. ECC are holding an Early Market Engagement event on 23 January 2020 for suppliers to share their service offering with us. To book a slot please email cara.gale@essex.gov.uk by 16 January 2020. Essex County Council (ECC) are seeking input from the market to inform the scoping of a potential procurement opportunity concerning Device as a Service. Our aim is to reduce Device Management within ECC to a referral only process from First Line Support to the DaaS Supplier and are looking for potential suppliers to engage with us on their service offering. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90d15ef0-268a-457d-bac6-1da7c947da0d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Dec 2019 | | Submission deadline | 17 Jan 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 2 Mar 2020 - 1 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ESSEX COUNTY COUNCIL | | Locality | CHELMSFORD | | Post town | Chelmsford | | Postcode | CM1 1QH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH36 Heart of Essex | | Local authority | Chelmsford | | Electoral ward | Moulsham and Central | | Westminster constituency | Chelmsford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 27 Dec 2019 at 00:01 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90d15ef0-268a-457d-bac6-1da7c947da0d - 27 Dec 2019 at 00:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90d15ef0-268a-457d-bac6-1da7c947da0d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/90d15ef0-268a-457d-bac6-1da7c947da0d 27th December 2019 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./J3B9CYEJ62 Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ba499f1-0190-4737-8229-55e1ec9b10f7.json.