---
title: "DHSC Survey Consultation Platform Contract [FY25-27]"
ocid: "ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)"
published: "2025-12-24"
---

# DHSC Survey Consultation Platform Contract [FY25-27]

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)  
Current stage: Award  
OCID: ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1.json)

## Summary

The Department of Health and Social Care (DHSC) has successfully completed a procurement process for the "DHSC Survey Consultation Platform Contract [FY25-27]", aimed at supporting their annual consultations with a platform meeting WCAG 2.0 AA accessibility standards. This procurement, classified under IT services (CPV code 72000000), involved a selective process executed through a call-off from a framework agreement. The tender period concluded on 31st October 2025, with the contract period commencing on 1st December 2025 and set to end on 30th November 2027. The contract was awarded to Socialoptic Ltd on 18th December 2025, with a total contract value of £3,922,723. The services will be primarily delivered in London, United Kingdom.

This contract presents significant opportunities for businesses specialising in IT services, particularly those focusing on software development, internet, and support services. Although the current award does not prioritise SMEs or VCSEs, companies capable of offering robust consultation platform solutions stand to gain valuable insights and experience from such public sector engagements. Furthermore, the framework agreement's selective procurement method implies ongoing opportunities for businesses to engage through comprehensive frameworks, potentially leading to further contracts in the dynamic public health and social care sectors.

## Notice

The department has run between 30-60 consultations a year over the past decade. The platform we use supports these consultations; it enables us to run accessible consultations to WCAG 2.0 AA standards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2bbb6ad6-e7df-4ed5-a6ee-7053dccb62f9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Dec 2025 |
| Submission deadline | 31 Oct 2025 |
| Future notice date | Not specified |
| Award date | 18 Dec 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,922,723 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIALOPTIC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Dec 2025 at 16:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2bbb6ad6-e7df-4ed5-a6ee-7053dccb62f9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2bbb6ad6-e7df-4ed5-a6ee-7053dccb62f9
  24th December 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b1ecfec-d52d-46cc-8ec9-46908f59a9b9
  DHSC - RM1557.14-G-Cloud-14-Lots 2 - Consultation Platform _Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5bafb318-29ea-4c05-ba12-056a0e0d11e1.json.