---
title: "Shared Channels Experience IT Service Management Services Contract"
ocid: "ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-04-04"
---

# Shared Channels Experience IT Service Management Services Contract

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed.json)

## Summary

The Department for Work and Pensions issued a contract titled "Shared Channels Experience IT Service Management Services Contract" for IT services, specifically consulting, software development, Internet, and support. The contract, valued at £2,900,000, was awarded on April 1, 2022, with a contract duration from April 1, 2022, to September 30, 2022. The procurement process was conducted through a selective method, specifically as a call-off from an existing framework agreement, with the tender period concluding on March 14, 2022. The delivery locations include the United Kingdom and other territories like the British Overseas Territories and the Channel Islands.

This contract presents significant opportunities for growth, particularly for businesses in the IT services sector that specialise in consulting, software development, and support services. Small and medium-sized enterprises (SMEs) would find this tender well-suited for competition, as it indicates a focus on inclusivity within the procurement process. Businesses capable of delivering innovative IT solutions and exemplary service management are encouraged to engage in similar future contracts and leverage existing networks to expand their reach in the public sector.

## Notice

Shared Channels Experience IT Service Management Services Contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ceea0196-beba-4901-a118-1d2b5b13ecaa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2022 |
| Submission deadline | 14 Mar 2022 |
| Future notice date | Not specified |
| Award date | 31 Mar 2022 |
| Contract period | 31 Mar 2022 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,900,000 |
| Lots value | Not specified |
| Awards value | £2,900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FDM GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Apr 2022 at 08:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ceea0196-beba-4901-a118-1d2b5b13ecaa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ceea0196-beba-4901-a118-1d2b5b13ecaa
  4th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/590904cb-4de3-4f8f-b4d9-9b4f0273c8d9
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5bbb1213-c7bf-4d08-88e2-8642658f95ed.json.