---
title: "CRM Review"
ocid: "ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF DERBY"
published: "2024-01-08"
---

# CRM Review

Buyer: UNIVERSITY OF DERBY  
Current stage: Award  
OCID: ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9

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## Summary

The University of Derby has completed a tender process for a CRM Review project under the NOECPC framework. The contract, with an awarded value of £23,760 in GBP, falls under business analysis consultancy services in the services industry category. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 2023-11-02, with a contract period spanning from 2023-11-16 to 2023-12-16. The buying organisation is the University of Derby located in Derby, England in the East Midlands region.

This awarded contract by the University of Derby presents an opportunity for business growth, particularly for SMEs as per the tender's suitability criteria. Companies in the business analysis consultancy services sector or related industries would be well-suited to compete for similar future contracts. The award was granted to Phoenix Software Limited, a large-scale supplier based in York, North Yorkshire, UK. Businesses interested in providing consultancy services to universities or within the public sector may find such tender opportunities beneficial for expanding their operations and client base.

## Notice

This is an awarded contract for the University's CRM review via the NOECPC framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa19b5ca-11f7-4d41-af8d-80e2992e8f52 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 2 Nov 2023 |
| Future notice date | Not specified |
| Award date | 13 Nov 2023 |
| Contract period | 16 Nov 2023 - 16 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £23,760 |
| Lots value | Not specified |
| Awards value | £23,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF DERBY |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE22 1GB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Allestree |
| Westminster constituency | Mid Derbyshire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 8 Jan 2024 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa19b5ca-11f7-4d41-af8d-80e2992e8f52

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa19b5ca-11f7-4d41-af8d-80e2992e8f52
  8th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5bc1f30d-81ae-4de9-bb2f-ba938b7cb2f9.json.