---
title: "UK SBS IT16129 Quality Management Support System"
ocid: "ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-03-21"
---

# UK SBS IT16129 Quality Management Support System

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b

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## Summary

The UK Shared Business Services Limited (UK SBS) is seeking to procure a Quality Management Support System under the tender ID UK SBS IT16129. This procurement process, currently in the Award stage, is focused on the software and information systems industry, particularly for a new test facility requiring compliance with European Space Agency (ESA) standards. The tender was published on 24th October 2016, with the tender period closing on 11th November 2016. The contract is set to start on 23rd November 2016 and will run until 30th October 2019, with the delivery address located in the South West region of the United Kingdom.

This procurement presents significant opportunities for businesses specialising in software development, particularly those with experience in quality management systems tailored for the aviation, space, and defence sectors. Companies that are small and medium-sized enterprises (SMEs) are especially encouraged to participate, as the tender suits their capabilities. As UK SBS aims to enhance efficiency and modernise public sector services, businesses capable of delivering innovative solutions and demonstrating compliance with strict quality requirements will be well-positioned to win contracts through this process.

## Notice

It is the intention of RAL Space to procure an integrated system for managing electronic documents and records, driven by requirements for better traceability in a new test facility required to be certified to the ESA standard for Space Test Centres, ECSS-Q-ST-20-07C which requires compliance with BS EN 9100:2009, the Quality Management Systems standard for the aviation, space and defence sectors. The most critical required functionality is the management of non-conformances and their associated actions within an integrated system and in compliance with the requirements of ESA standard ECSS-Q-ST-10-09C. About UK Shared Business Services Putting the business into shared services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our customers improve efficiency, generate savings and modernise. It is our vision to become the leading provider for our customers of shared business services in the UK public sector, continuously reducing cost and improving quality of business services for Government and the public sector. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. Core services include Procurement, Finance, Grants Admissions, Human Resources, Payroll, ISS, and Property Asset Management all underpinned by our Service Delivery and Contact Centre teams. UK SBS is a people rather than task focused business. It's what makes us different to the traditional transactional shared services centre. What is more, being a not-for-profit organisation owned by its customers, UK SBS' goals are aligned with the public sector and delivering best value for the UK taxpayer. UK Shared Business Services Ltd changed its name from RCUK Shared Services Centre Ltd in March 2013. Our Customers Growing from a foundation of supporting the Research Councils, 2012/13 saw Business Innovation and Skills (BIS) transition their procurement to UK SBS and Crown Commercial Service (CSS - previously Government Procurement Service) agree a Memorandum of Understanding with UK SBS to deliver two major procurement categories (construction and research) across Government. UK SBS currently manages PS700m expenditure for its Customers, our growth projections anticipate this will rise to PS1bn in 2013/14. Important information From the 2nd April 2014 the Government is introducing its new Government Security Classifications (GSC) classification scheme to replace the current Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All potential suppliers should make themselves aware of the changes as it may impact on this Requirement. The link below to the Gov.uk website provides information on the new GSC: https://www.gov.uk/government/publications/government-security-classifications Additional information: How to Apply UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0ab1edff-1d74-4b9b-aeb3-fca848eea59e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2018 |
| Submission deadline | 11 Nov 2016 |
| Future notice date | Not specified |
| Award date | 6 Mar 2017 |
| Contract period | 7 Mar 2017 - 6 Mar 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £84,162 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SAPIENZA CONSULTING |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48000000 - Software package and information systems
- 72200000 - Software programming and consultancy services

## Release History

- 21 Mar 2018 at 09:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0ab1edff-1d74-4b9b-aeb3-fca848eea59e
- 18 Nov 2016 at 20:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3bda6d37-a520-44a1-a521-245fe0d1750e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0ab1edff-1d74-4b9b-aeb3-fca848eea59e
  21st March 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3bda6d37-a520-44a1-a521-245fe0d1750e
  24th October 2016 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ec5f8a49-f7af-487e-9c88-f9d7e467d4ee
  Bidder logging in for the first time
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9a5c1bec-ae48-48a3-9a4d-8bd8c5009aed
  Bidder training
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f409d6f-6bf1-4791-933e-07f9f0080b7e
  AW5.2 Price schedule ICT whole life cost
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0bfce0f7-690d-4fee-9078-8364fe73009d
  IT16129 ITQ Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b56d4806-1bf3-4f7a-9755-fbc31a534478
  IT16129 ITQ Invitation to Quote questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2af7f02a-d81d-4aa9-8891-f8c31e739dfa
  Goods and Services purchasing contract -IT16129
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/66c46d97-0794-41c1-a1d0-c74eb110b610
  Bidder logging in for the first time
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/29868053-a581-476c-b1db-874c05c5a5bc
  Bidder training
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a01df43-c2a6-415c-aefe-aac1e207110e
  AW5.2 Price schedule ICT whole life cost
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/944fc0f6-0611-4591-9e03-f4247eb17fd2
  IT16129 ITQ Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/20dc1ad3-2f25-4122-b2b6-872ff9e2e672
  IT16129 ITQ Invitation to Quote questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6f05d154-148d-44f5-bcde-5d527f30c8f5
  Goods and Services purchasing contract -IT16129

## Notice URLs

- http://www.uksbs.co.uk
- https://gpsesourcing.cabinetoffice.gov.uk
- https://www.gov.uk/government/publications/government-security-classifications

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5bc4c746-adca-11e6-9901-0019b9f3037b.json.