--- title: "Enhanced International Support Service (EISS)" ocid: "ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d.json" source: "Contracts Finder" current_stage: "Planning" buyer: "DEPARTMENT FOR INTERNATIONAL TRADE" published: "2019-05-16" --- # Enhanced International Support Service (EISS) Buyer: DEPARTMENT FOR INTERNATIONAL TRADE Current stage: Planning OCID: ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d.json) ## Summary The Department for International Trade (DIT) is seeking to procure an Enhanced International Support Service (EISS) aimed at facilitating UK companies' entry into overseas markets. This procurement process is currently in the planning stage, with an engagement end date set for 30th May 2019. The DIT will be conducting a series of market engagements across various global regions from May to December 2019, with plans to establish new arrangements by March 2020. Services will be delivered worldwide, targeting regions such as China, North America, and Europe, among others, with a focus on business analysis consultancy services. This tender presents significant growth opportunities, particularly for small and medium-sized enterprises (SMEs) engaged in business analysis, marketing consultancy, or related services. Companies with expertise in international trade, market entry strategies, or regional market research would be well-positioned to compete for these contracts. By participating in the market engagement process, businesses can provide valuable feedback that will shape the service delivery model, potentially leading to collaborative ventures aimed at enhancing UK exports globally. ## Notice This notice is for Market Engagement purposes only. The Department for International Trade (DIT) provides an Overseas Business Network (OBN) Service to help UK companies navigate overseas market entry. The OBN Service is delivered by Overseas Delivery Partners for countries across nine global regions. Following a review, DIT is proposing to procure a replacement service, with improvements that will: ensure easier access into overseas markets, increase export growth, service additionality, engage businesses with high potential export and improve both customer satisfaction and return on investment (ROI) per business supported. We are consulting the market on the delivery model for the Enhanced International Support Service (EISS) to ensure business continuity, by establishing new arrangements by March 2020. Services will be delivered across up to nine global regions: China, South Asia, North America, Latin America & Caribbean, Middle East, Europe, Asia Pacific, Africa and Eastern Europe & Central Asia. The nine global regions will be procured separately. The aim of the Enhanced International Support Service is to simplify the UK exporter journey and as far as possible to deliver a consistent service offer across all regions with the aim being to substantially increase the contribution and value of exports from UK SME's internationally. The Enhanced International Support Service in a global region may include the provision of services to UK businesses seeking to export into the region, planning and market entry advice for exporters, regional market research and advisory. The Enhanced International Support Service in a global region may also include industry sector specific research and advice, developing and maintaining a catalogue of local related specialist service providers (e.g. lawyers, accountants, sector specialists), service catalogue maintenance, regional service coordination, contact hub with associated ICT and digital services (e.g. CRM and call handling systems), support to incoming missions. Market engagement will inform the potential lotting strategy. Market engagement will inform the total value and, if necessary, the way in which the value is split regionally/globally. Additional information: DIT will commence a period of market engagement which will be launched by an event taking place mid to late May 2019 which will be followed by a series of local market engagements in each region. These are planned to take place between May 2019 and December 2019. At these engagements DIT will set out the background for proposed changes to the current service as a means of structuring a debate around potential service improvements. DIT will be inviting potential Suppliers to provide feedback via the means of a market engagement questionnaire, which will inform the next stages of procurement. Suppliers can express an interest to engage with our market engagement process for the Enhanced International Support Services by emailing their expression of interest to; EISS-marketengagement@trade.gov.uk Please specify the region(s) in which you are interested. Potential Suppliers must sign a Non-Disclosure Agreement prior to further communication and receipt of additional information. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d745930e-3705-4ba7-80d5-b7c9d01ccae3 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 16 May 2019 | | Submission deadline | Not specified | | Future notice date | 30 May 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1A 2AW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 98 - Other community, social and personal services ### Codes - 72221000 - Business analysis consultancy services - 73000000 - Research and development services and related consultancy services - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 98910000 - Services specific to international organisations and bodies ## Release History - 16 May 2019 at 08:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d745930e-3705-4ba7-80d5-b7c9d01ccae3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d745930e-3705-4ba7-80d5-b7c9d01ccae3 16th May 2019 - Early engagement notice on Contracts Finder ## Notice URLs - https://www.gov.uk/government/organisations/department-for-international-trade ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5bf1174a-8865-43d8-afde-9713bbce1b2d.json.