---
title: "Maintenance of Telephone Call Logging Services"
ocid: "ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST"
published: "2026-07-15"
---

# Maintenance of Telephone Call Logging Services

Buyer: NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05

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## Summary

The procurement process for the "Maintenance of Telephone Call Logging Services" has been completed by the Nottingham University Hospitals NHS Trust. This tender falls under the "software support services" category within the East Midlands region, United Kingdom, and was managed through a selective procurement method, specifically a call-off from a dynamic purchasing system. The process reached the award stage with a contract value of £32,450.25 beginning 1st April 2025 and concluding on 30th March 2027. The procurement, initially tendered until 31st March 2025, was aimed for contracts in the service industry.

This tender presents growth opportunities for businesses specialising in software support services, specifically those capable of maintaining telephone call logging systems. It is most suitable for companies familiar with working in public sector settings, and although the contract was not open to SMEs or the VCSE, it highlights the potential for similar future opportunities. Companies like BTS Holdings Ltd/Atereo, which secured the contract, are well-suited for such engagements, suggesting that providers of specialised IT services could find similar tenders valuable for expanding their clientele within the healthcare sector.

## Notice

Provision of Maintenance of Telephone Call Logging Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/69fb84c1-6eb0-4496-aac3-02e3ed6db12f |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2026 |
| Submission deadline | 31 Mar 2025 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 31 Mar 2025 - 30 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,848 |
| Lots value | Not specified |
| Awards value | £32,450 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM UNIVERSITY HOSPITALS NHS TRUST |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG5 1PB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Sherwood |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BTS HOLDINGS LTD/ATEREO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 15 Jul 2026 at 13:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/69fb84c1-6eb0-4496-aac3-02e3ed6db12f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/69fb84c1-6eb0-4496-aac3-02e3ed6db12f
  15th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c08f802-b721-47ad-8ed5-7616f5772c05.json.