---
title: "User Research Contract 2021"
ocid: "ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE FOR NATIONAL STATISTICS"
published: "2022-03-14"
---

# User Research Contract 2021

Buyer: OFFICE FOR NATIONAL STATISTICS  
Current stage: Award  
OCID: ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80

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## Summary

The Office for National Statistics, located in Newport, Wales, has completed the procurement process for the 'User Research Contract 2021'. This contract falls under the research services industry category (CPV code 73110000) and was awarded to PEOPLE FOR RESEARCH LTD on 29th November 2021 for a total value of £450,000. The contract period is effective from 6th December 2021 and will extend until 1st December 2023. The procurement method was selective and involved a call-off from a framework agreement, with the tender phase concluding on 12th November 2021.

This tender presents a substantial opportunity for businesses specialising in qualitative research participant recruitment, particularly those that offer services such as focus groups, interviews, and usability testing. Small and medium-sized enterprises (SMEs) would be particularly well-suited to compete due to the nature of the services required, enabling them to leverage their expertise in managing participant involvement and incentives efficiently. Engaging in such contracts can significantly boost the capabilities and market presence of SMEs in the research services sector.

## Notice

The Office for National Statistics are the United Kingdom's largest independent producer of official statistics and are recognised as the National Statistical Institute. Currently, the organisation is looking to procure the services of a single supplier for the recruitment of qualitative research participants, with the main business areas being Social Surveys and Digital Services & Technology. We need a supplier to identify, contact, schedule and coordinate participants for a range of user qualitative research activities, including, but not limited to focus groups, interviews, usability testing, cognitive interviewing and tree testing. The supplier will also be responsible for distributing and managing incentives for participants as well as maintaining attendance records.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0dc9b0f1-a9f6-4fe3-a9fa-0dca205ae87e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2022 |
| Submission deadline | 12 Nov 2021 |
| Future notice date | Not specified |
| Award date | 29 Nov 2021 |
| Contract period | 6 Dec 2021 - 1 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE FOR NATIONAL STATISTICS |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8XG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79600000 - Recruitment services

## Release History

- 14 Mar 2022 at 08:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0dc9b0f1-a9f6-4fe3-a9fa-0dca205ae87e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0dc9b0f1-a9f6-4fe3-a9fa-0dca205ae87e
  14th March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c092519-5402-44da-9939-a32e176d9e80.json.