--- title: "C19070 - Digital Experience Platform" ocid: "ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7.json" source: "Contracts Finder" current_stage: "Tender" buyer: "KENT FIRE AND RESCUE SERVICE" published: "2021-01-25" --- # C19070 - Digital Experience Platform Buyer: KENT FIRE AND RESCUE SERVICE Current stage: Tender OCID: ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7.json) ## Summary The Kent Fire and Rescue Service is currently seeking tenders for the project titled "C19070 - Digital Experience Platform." This initiative falls under the IT services sector, specifically related to consulting, software development, and internet support. The procurement process is at the tender stage, with a deadline for submissions set for 19th February 2021. The contract is expected to commence on 6th April 2021 and will span a period of five years, concluding on 5th April 2026. The total value of this procurement is approximately £400,000. This tender provides significant opportunities for businesses specialising in digital services, particularly those experienced in content management systems and user interface design. Companies capable of delivering innovative and accessible digital solutions, especially SMEs, would be well-positioned to compete for this contract. With the emphasis on developing a compliant, user-friendly online platform, businesses offering services related to web development, digital asset management, and user engagement strategies will likely find this opportunity aligns with their expertise. ## Notice The Authority's current web Content Management System (CMS), used to generate the KFRS public website, does not meet our current requirements. In addition, due to changes in technology since its original procurement, there are now stricter requirements from HM Government for accessibility of information presented on the internet which affects new and existing public sector websites since September 2018 (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018). The proposal is therefore to procure a Digital Experience Platform (DXP) which centralises and streamlines a number of currently separate tools and function, providing the flexibility for the Authority to adapt to new and emerging technologies. Scope: Discovery, user engagement, system design, build and implementation of an open-source DXP, and related development and test environments. The open source DXP will include: * A unified Workflow Management (WFM) tool for content production, scheduling and retention and review that integrates with the other components below * A headless or headless-hybrid content management system (CMS) able to push content via APIs to a new public-facing website and social media platforms with scope to adapt to new and emerging channels as they become available and viable. * A new, mobile-friendly, public-facing website at https://www.kent.fire-uk.org that meets WCAG 2.1 AA standard for accessibility, as well as The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and HM Government Digital Service recommendations for designing for accessibility. * A GDPR-compliant Digital Asset Management (DAM) system that integrates with the CMS and workflow tools Continuous Improvement and pro-active Supplier engagement throughout the term of the contract to deliver innovation and efficiencies. User Training Ongoing support and maintenance for the solution. Out of Scope * Intranet site and any related content management tool * Migration and/or management, or creation of any content/transactions for the new solution, other than those detailed within the requirements * A payment platform is not required ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4f22353-38c9-4917-be38-a5c93d0c02c8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Jan 2021 | | Submission deadline | 19 Feb 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Apr 2021 - 5 Apr 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £400,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KENT FIRE AND RESCUE SERVICE | | Locality | MAIDSTONE | | Post town | Rochester | | Postcode | ME15 6XB | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ45 Mid Kent | | Local authority | Maidstone | | Electoral ward | Tovil | | Westminster constituency | Maidstone and Malling | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 25 Jan 2021 at 16:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e4f22353-38c9-4917-be38-a5c93d0c02c8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e4f22353-38c9-4917-be38-a5c93d0c02c8 25th January 2021 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=bdc53cf8-2728-eb11-8105-005056b64545 Advert ## Notice URLs - http://www.kent.fire-uk.org/ - https://www.kent.fire-uk.org ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c279229-56a8-466e-8b94-94b1487df7e7.json.