---
title: "General Information and Advice Service"
ocid: "ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARROW COUNCIL"
published: "2025-01-20"
---

# General Information and Advice Service

Buyer: HARROW COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16)  
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## Summary

The London Borough of Harrow is extending an invitation for tenders to provide the General Information and Advice Service, focusing on health and social work services. The contract, with a total value of £1,242,000, aims to deliver independent, confidential, and free advice to Harrow residents, addressing post-pandemic and cost of living crises. The procurement process follows an open procedure, and the contract spans from 1 April 2025 to 31 March 2028. Harrow Council, located in Harrow, United Kingdom, led by contact person Marzuki Haji, oversees this procurement, which has advanced to the award stage as of 20 January 2025, with Harrow Citizens Advice Bureau Service Limited as the awarded supplier.

This procurement provides valuable opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to contribute to a significant public service contract. Businesses specialising in information and advice services, particularly those with experience in adapting to community needs, are well-suited to compete. The scope for long-term engagement and impact on the community offers sustainable growth potential for participating businesses.

## Notice

The London Borough of Harrow is inviting tenders for the provision of the borough's General Information and Advice Service. We are looking for a provider(s) who can deliver independent information and advice services through a range of channels for Harrow residents in need, that supports them to access help seamlessly, at the earliest possible opportunity, as well as address the changes in residents' need in response to the Covid-19 pandemic and subsequent cost of living crisis. The advice will be free and confidential for all Harrow residents to access on an equal basis and in a safe environment. To view the tender documents and apply, please visit www.londontenders.org

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/eec207c4-5fe7-480d-932a-89fd7260c512 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2025 |
| Submission deadline | 14 Oct 2024 |
| Future notice date | Not specified |
| Award date | 15 Jan 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,242,000 |
| Lots value | Not specified |
| Awards value | £1,242,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARROW COUNCIL |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA3 3QN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Harrow |
| Electoral ward | Greenhill |
| Westminster constituency | Harrow West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HARROW CITIZENS ADVICE BUREAU SERVICE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Jan 2025 at 14:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eec207c4-5fe7-480d-932a-89fd7260c512
- 13 Sep 2024 at 14:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fbd028b3-073d-4551-bc12-b2df5a3a6255

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/eec207c4-5fe7-480d-932a-89fd7260c512
  20th January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/fbd028b3-073d-4551-bc12-b2df5a3a6255
  13th September 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.harrow.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c3ac0da-e15e-403b-8024-0b81daa1de16.json.