---
title: "Support and Continuous improvement for external digital Services"
ocid: "ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FOOD STANDARDS AGENCY"
published: "2023-07-20"
---

# Support and Continuous improvement for external digital Services

Buyer: FOOD STANDARDS AGENCY  
Current stage: Tender  
OCID: ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d

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## Summary

The Food Standards Agency is seeking support and continuous improvement for external digital services through a tender titled "Support and Continuous improvement for external digital Services." The procurement falls under the IT services category and is located in SW1H 9EX, with a tender period ending on 31st August 2023 and a contract period running from 16th October 2023 to 15th October 2025. Businesses with expertise in IT services, consulting, software development, and internet support are well-suited to compete at this stage.

Engaging with this tender opportunity can provide a platform for business growth for SMEs in the IT services sector. Interested parties should register and apply via the Atamis e-sourcing portal. The total contract value over 4 years is capped at £1.5 million, with a projected annual budget of £70,000 for support and continuous improvement activities. Businesses focusing on digital services and with a track record in continuous improvement are encouraged to explore this procurement process further.

## Notice

The scope of this requirement is for support and continuous improvement of external digital services including, but not limited to food.gov.uk, SAC sites and MyHACCP 2 years plus the option to extend for 2 period(s) of up to 12 months each The maximum contract value over the 4 years will be capped PS1.5m. This is figure includes roughly PS1,200,000 for discretionary major enhancement work the FSA may wish to commission over the life of the contract. There will be no commitment from the FSA to undertake/spend any funds on major enhancement work over the life of the contract. The FSA's budget for support and continuous improvement is PS70,000 per annum. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0cf6b3bc-e72b-46c4-8169-662033aef400 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2023 |
| Submission deadline | 31 Aug 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 15 Oct 2023 - 15 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS AGENCY |
| Locality | WESTMINSTER |
| Post town | South West London |
| Postcode | SW1H 9EX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Jul 2023 at 15:27 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0cf6b3bc-e72b-46c4-8169-662033aef400

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0cf6b3bc-e72b-46c4-8169-662033aef400
  20th July 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c646a53-eb30-4784-b259-a77bc685933d.json.