---
title: "DHSC: Correspondence and public enquiries: Web form service (FY22-23)"
ocid: "ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH & SOCIAL CARE"
published: "2022-11-28"
---

# DHSC: Correspondence and public enquiries: Web form service (FY22-23)

Buyer: DEPARTMENT OF HEALTH & SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1

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## Summary

The Department of Health & Social Care has awarded a contract for the provision of a web form service for handling public enquiries. The contract falls under the category of Software-related services with a total value of £39,745 in GBP. The procurement process was carried out through a selective method with a call-off from a framework agreement. The contract period is from November 28, 2022, to November 28, 2024, based in Leeds, England.

This contract opportunity created by the Department of Health & Social Care is suitable for small and medium-sized enterprises (SMEs) looking to provide digital services. Businesses in the software-related services industry, especially those with experience in handling public correspondence, are well-suited to compete for this tender opportunity, which aims to enhance engagement between the Department and the public through a user-friendly web form service.

## Notice

DHSC's digital service for members of the public to contact the Department, using GOV.UK

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a8181362-ab8e-4f79-aa70-47448d1185b9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2022 |
| Submission deadline | 25 Nov 2022 |
| Future notice date | Not specified |
| Award date | 25 Nov 2022 |
| Contract period | 28 Nov 2022 - 28 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,745 |
| Lots value | Not specified |
| Awards value | £39,745 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH & SOCIAL CARE |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS2 7UE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CEOX SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 28 Nov 2022 at 16:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a8181362-ab8e-4f79-aa70-47448d1185b9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a8181362-ab8e-4f79-aa70-47448d1185b9
  28th November 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5b0f2458-8c75-4b5a-98ee-93a729029dca
  20221125 G-Cloud-12-Call-Off-Contract for web form service FINAL (as signed by buyer and supplier)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c658f4e-be7a-49b4-b269-a759f53c3ca1.json.