---
title: "Customer Insight"
ocid: "ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NOTTINGHAM COMMUNITY HOUSING ASSOCIATION"
published: "2023-05-19"
---

# Customer Insight

Buyer: NOTTINGHAM COMMUNITY HOUSING ASSOCIATION  
Current stage: Tender  
OCID: ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b.json)

## Summary

The Nottingham Community Housing Association is inviting tenders for the delivery of customer insight services. The procurement process is currently at the tender stage, with a contract value of £275,000. The tender deadline is 14th April 2023, and the contract will run from 1st June 2023 to 31st May 2028. This opportunity is suited for businesses in the services category, with a focus on customer survey services. The buying organization is based in Nottingham, East Midlands, United Kingdom.

This tender for customer insight services by Nottingham Community Housing Association presents an opportunity for businesses specializing in customer survey services to compete. Small and medium enterprises (SMEs) would particularly benefit from this tender due to the SME-friendly nature of the procurement process. The open procedure allows fair competition above a specified threshold, providing a chance for qualified entities to secure a contract worth £275,000 over a five-year period.

## Notice

Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight. This contract has now been awarded Additional information: Please submit any bids via the In-Tend portal using the link below: http:in-tendhost.co.uk/ncha Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2023 |
| Submission deadline | 19 May 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2023 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £275,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM COMMUNITY HOUSING ASSOCIATION |
| Locality | NOTTINGHAMSHIRE |
| Post town | Nottingham |
| Postcode | NG5 1AP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Berridge |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 19 May 2023 at 07:36 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b
- 8 Mar 2023 at 17:07 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b
- 8 Mar 2023 at 15:35 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b
- 8 Mar 2023 at 10:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/df0d56a3-8d09-4927-9ed1-9e04e7db602b
  19th May 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/NCHA/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.ncha.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c707a84-615f-4eeb-be5f-a1e27ddbd63b.json.