---
title: "Project Wonderwall: Crossrail Customer Information Screens"
ocid: "ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2017-04-07"
---

# Project Wonderwall: Crossrail Customer Information Screens

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc.json)

## Summary

The procurement process, titled "Project Wonderwall: Crossrail Customer Information Screens," was conducted by Transport for London to develop a Customer Information System within ticket halls along the Eastern and Western sections of the Elizabeth Line. The procurement method used was selective, adhering to a restricted procedure, and the contract, valued at £1,250,000, has been awarded and is currently active. The contract period commenced on 17 January 2017 and is set to conclude on 16 January 2021, with relevant documentation published as of 7 April 2017. The delivery location for this contract is London, United Kingdom, and it falls under the category of hardware consultancy services.

This opportunity could greatly benefit companies specialising in technology and consultancy, particularly those with expertise in providing hardware and software for customer information systems. Large service providers with capabilities in configuration, deployment, and ongoing support will find this tender particularly relevant, allowing them to engage with a major public transportation entity and potentially secure long-term partnerships within the transport sector.

## Notice

A new Customer Information System for use within ticket halls within the Eastern & Western sections of the Elizabeth Line. Managed Service covers end to end provision including : *Provision of CMS software and station hardware *Configuration *Deployment and installation *Support & Maintenance *Project Management / Professional services *11 Eastern section stations & 11 Western section stations of Elizabeth Line

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16d3f314-0fd2-45e5-9210-1f2b7776eb31 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2017 |
| Submission deadline | 29 Nov 2016 |
| Future notice date | Not specified |
| Award date | 29 Nov 2016 |
| Contract period | 17 Jan 2017 - 16 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,250,000 |
| Lots value | Not specified |
| Awards value | £1,250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0TL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72100000 - Hardware consultancy services

## Release History

- 7 Apr 2017 at 13:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16d3f314-0fd2-45e5-9210-1f2b7776eb31

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16d3f314-0fd2-45e5-9210-1f2b7776eb31
  7th April 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f864c7ff-2e25-41a0-94de-a4ad0b0fb9d9
  Project Wonderwall: Crossrail Customer Information Screens

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c74af38-5c21-49fd-a00b-6d7d8ae98bcc.json.