---
title: "Online Analytics Service - PIN"
ocid: "ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-02-22"
---

# Online Analytics Service - PIN

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Planning  
OCID: ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748

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## Summary

The Department for Work and Pensions has initiated a planning stage tender titled "Online Analytics Service - PIN" in the financial and insurance services industry category. The buying organisation is based in London, England and the tender involves online analytics services for managing outstanding debts on behalf of the government. The engagement end date for this tender is 7th March 2024.

This tender by the Department for Work and Pensions is seeking suppliers to provide online analytics services for debt management purposes. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete in this opportunity. Interested businesses should access the Pre-Qualification Questionnaire and follow the outlined steps for expressing interest and responding to the tender before the deadline on 7th March 2024.

## Notice

Please see the attached document which sets out the services required by the Department for Work and Pensions (the Buyer) and Department for Communities for Online Analytics Services. The primary focus of this Contract is to provide online, on demand information on customers who have an outstanding debt with the Buyer on behalf of the government. The aim is to ensure that the debt outstanding is pursued in a manner consistent with the financial and other circumstances of that customer, or for counter fraud investigations. To register your interest for the 'Online Analytics' service, please access the Pre-Qualification Questionnaire, pqq_28923, 'Online Analytics Service - Market Engagement', on https://dwp.bravosolution.co.uk/ . The Pre-Qualification Questionnaire, pqq_28923, is for registering of interest in the Market Engagement only. There is no questionnaire to complete at this stage although it may become relevant during a future tender. However, suppliers are asked to provide a short description of their proposed solution to inform the buyer during the market engagement, up to 1000 words. Additional information: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd8d1149-3386-4ba3-a79c-13da3393acd0 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2024 |
| Submission deadline | Not specified |
| Future notice date | 7 Mar 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLN Northern Ireland |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 66000000 - Financial and insurance services
- 72300000 - Data services

## Release History

- 22 Feb 2024 at 16:13 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dd8d1149-3386-4ba3-a79c-13da3393acd0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd8d1149-3386-4ba3-a79c-13da3393acd0
  22nd February 2024 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/175a535e-da3e-4ed0-94ff-1ca7e9f8427b
  n/a

## Notice URLs

- https://dwp.bravosolution.co.uk
- https://dwp.bravosolution.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c7b6e40-16f6-4b76-a7be-6125a3538748.json.