---
title: "2021-173 Non-Domestic Consumers Survey"
ocid: "ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFGEM"
published: "2022-03-02"
---

# 2021-173 Non-Domestic Consumers Survey

Buyer: OFGEM  
Current stage: Award  
OCID: ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676

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## Summary

The procurement process involves Ofgem, the purchasing organisation based in London, which has recently completed a tender titled "2021-173 Non-Domestic Consumers Survey" under the industry category of research services. The contract, valued at £107,368, focuses on conducting a bespoke survey to enhance the understanding of non-domestic energy consumers, including microbusinesses, SMEs, and large enterprises, in light of rising energy costs. The procurement method was an open procedure, with the tender period concluding on 9th February 2022 and the contract period running from 28th February 2022 to 27th November 2022.

This tender presents valuable opportunities for businesses involved in market research and survey services, particularly those that can deliver a comprehensive understanding of energy-related consumer experiences. Firms that specialise in qualitative research or have experience addressing the needs of non-domestic consumers may find this process particularly amenable to their skills. Additionally, small and medium-sized enterprises (SMEs) are encouraged to compete, aligning with Ofgem’s interest in gathering insights from a broad spectrum of the non-domestic consumer base.

## Notice

This contract is for undertaking a bespoke survey covering a representative sample of non-domestic consumers (microbusinesses, SMEs and large businesses), complemented with qualitative research to give us in-depth information for case studies. Ofgem wants to improve its understanding of non-domestic energy consumers. As such, the survey should cover questions around the costs and affordability of energy for non-domestic consumers, their needs, priorities, and challenges as we all as how they are experiencing the recent rise in energy costs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88c5ae02-2ba5-408a-b725-0507705e97d8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2022 |
| Submission deadline | 9 Feb 2022 |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | 28 Feb 2022 - 27 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £107,368 |
| Lots value | Not specified |
| Awards value | £107,368 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79310000 - Market research services

## Release History

- 2 Mar 2022 at 17:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88c5ae02-2ba5-408a-b725-0507705e97d8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88c5ae02-2ba5-408a-b725-0507705e97d8
  2nd March 2022 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR163890
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5c95fed9-a6ec-4f89-90e3-bf58a6856676.json.