---
title: "EPoS replacement programme for EPoS and Ticketing | EPoS Hardware Support"
ocid: "ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ENGLISH HERITAGE-PROCUREMENT"
published: "2023-06-19"
---

# EPoS replacement programme for EPoS and Ticketing | EPoS Hardware Support

Buyer: ENGLISH HERITAGE-PROCUREMENT  
Current stage: Tender  
OCID: ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d

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## Summary

The English Heritage-Procurement is seeking suppliers for the EPoS replacement programme for EPoS and Ticketing, divided into two lots: implementation and software support, and support for EPoS hardware. The tender has a value of £4.5 million and a tender period ending on 19th July 2023. The contract period is from 1st September 2023 to 1st September 2028, with a focus on services in the software package and information systems category.

This public procurement opportunity by English Heritage-Procurement offers business growth potential for suppliers in the software and services industry. Small and medium-sized enterprises (SMEs) are encouraged to participate. Interested businesses can register on the provided platform to express interest and download relevant documentation, with the opportunity open to a wide range of businesses to participate in the tender process.

## Notice

English Heritage are replacing our existing EPoS and Ticketing solutions that are used by our 103 pay to enter sites to support retail, food & beverage and ticketing sales. The solution will utilise our existing EPoS hardware (tills, scanners, printers) where possible, which will need to be fully supported. The project is divided up into two distinct deliverables: Lot 1 - EPoS and Ticketing solution implementation and software support partner. Lot 2 - Support Partner for the Provision of EPoS Terminal Image Management plus EPoS hardware and associated peripherals support. English Heritage wants to ensure this opportunity is open to a broad range of businesses, and accordingly tenderers may submit tender responses for one or both of the above lots. The award for each lot will be determined separately but bidders may be awarded more than one lot if they are the highest scoring across multiple lots. Unless otherwise stated by the bidder, any responses to quality questions will be taken to apply to all lots for which pricing has been submitted. Additional information: Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in order to express interest and download documentation. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/427dbf12-eb2f-4f3f-b73d-51cafe731f9c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jun 2023 |
| Submission deadline | 19 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Sep 2023 - 1 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ENGLISH HERITAGE-PROCUREMENT |
| Locality | WILTS |
| Post town | Swindon |
| Postcode | SN2 2EH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Mannington and Western |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48110000 - Point of sale (POS) software package

## Release History

- 19 Jun 2023 at 16:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/427dbf12-eb2f-4f3f-b73d-51cafe731f9c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/427dbf12-eb2f-4f3f-b73d-51cafe731f9c
  19th June 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/english-heritage/aspx/Home
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ca5acc9-ece3-4ad7-8bef-924e6c01f45d.json.