---
title: "Provision of Customer Survey"
ocid: "ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS RESOLUTION"
published: "2021-09-21"
---

# Provision of Customer Survey

Buyer: NHS RESOLUTION  
Current stage: Award  
OCID: ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb

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## Summary

The procurement process for the "Provision of Customer Survey" was conducted by NHS Resolution, located in London, England. This contract, which falls under the services category specifically for customer survey services, had a total value of £21,130 GBP. The procurement used an open procedure and has now reached the award stage, with the official award date noted as 11 August 2021. The contract period is set to run from 11 December 2017 until 10 December 2021, marking important deadlines for participation and delivery.

This tender presents a significant opportunity for businesses specialising in market research and customer survey services, particularly for small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs). Companies that can offer innovative customer satisfaction tools or research methodologies, especially in the context of the NHS and broader healthcare sector, would be well-positioned to compete in future tenders of a similar nature. Engaging with NHS Resolution could open doors for collaboration and contract opportunities within the public sector.

## Notice

Extension of Contract Agreement For the Provision of NHS Resolution_04 Social Market Research

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96c376fe-ea36-4f65-8277-c42f0e71dc05 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2021 |
| Submission deadline | 29 Sep 2017 |
| Future notice date | Not specified |
| Award date | 10 Aug 2021 |
| Contract period | 11 Dec 2017 - 10 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,130 |
| Lots value | Not specified |
| Awards value | £21,130 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS RESOLUTION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIAL MARKET RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 21 Sep 2021 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96c376fe-ea36-4f65-8277-c42f0e71dc05

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96c376fe-ea36-4f65-8277-c42f0e71dc05
  21st September 2021 - Awarded contract notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=SEP162748
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://resolution.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5cc4df22-3d70-44bf-9a2b-fc62d5b248cb.json.