---
title: "Procurement for a Virtual Care Digital Platform Solution to Surrey Heartlands ICB"
ocid: "ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2023-06-08"
---

# Procurement for a Virtual Care Digital Platform Solution to Surrey Heartlands ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e

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## Summary

The NHS South, Central and West Commissioning Support Unit is seeking a digital platform solution for Surrey Heartlands Integrated Care Board to deliver multi-disciplinary health services. The procurement involves an initial contract term of 24 months, commencing on 1 September 2023, with a total contract value of £2.975M. The procurement stage is currently a tender, and bids must be submitted via the Atamis e-procurement system by midday on 7 July 2023.

This tender presents an opportunity for businesses with expertise in software-related services to compete for the contract. Small and medium-sized enterprises (SMEs) are specifically suitable for this procurement. The digital platform solution should be implemented and fully operational in each of the four Places within 12 weeks of the contract start date of 1 September 2023, with an estimated completion date of 31 December 2023. Businesses located in the South West region of the United Kingdom would be geographically well-placed to participate in this tender.

## Notice

Surrey Heartlands Integrated Care Board seeks to commission a digital platform solution to support the delivery of a patient-centred model, to deliver multi-disciplinary and collaborative health services. The system should be agile and have the flexibility to respond to evolving technology and operational requirements as these emerge. Surrey Heartlands is seeking a digital platform solution which is clinical pathway agnostic, across an age and care continuum. The platform will provide the interface between patients and clinicians with the ability to enable remote monitoring. Surrey Heartlands ICB are seeking to procure a digital platform to cover an initial 200 Virtual Ward Beds and in addition, to reserve the right to commission further services from the successful provider covering: * wearable remote monitoring devices and associated connectivity to the platform * incorporation of existing patients * additional virtual ward beds It is a requirement that the Digital Platform is implemented and operational in each of the four Places within 12 weeks of contract start date of 1 September 2023 and this is estimated to be by 31 December 2023. The digital platform is therefore estimated to be implemented and fully operational by 31 December 2023. The Contract term will be 24 months initially, with the option to extend by any further period or periods up to a maximum of 36 months. The Contract is planned to commence on 1 September 2023. The annual value is PS595,000 with a total contract value of PS2.975M This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Atamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome Bids must be received via the Atamis e-procurement system by no later than midday 7 July 2023 Additional information: Atamis: Interested providers will be able to view this notice via the 'Live Opportunities' list on the e-procurement system, Atamis, available on the following link: https://health-family.force.com/s/Welcome In order to submit a bid, you will need to be registered on the e-procurement system and 'express an interest', and then complete a response as specified within the procurement documents. On registration, please include at least two contacts to allow for access to the system in times of absence. The services are subject to the full regime of current procurement legislation and as such this tender will be conducted in accordance with, and governed by, the Public Contracts Regulations 2015. This contract will therefore be awarded in accordance with the provisions applicable in Section 5 (sub-section 7) of the Public Contracts Regulations 2015. The contracting authorities intend to observe the provisions and 10 day standstill period described in the Public Contracts Regulations 2015. Unsuccessful Bidders and applicants will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/applicant was unsuccessful. Deadlines for lodging appeals should be in accordance with the Regulations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0b408954-9099-473b-ae61-f725b4d7286f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2023 |
| Submission deadline | 7 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2023 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,975,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 8 Jun 2023 at 13:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0b408954-9099-473b-ae61-f725b4d7286f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0b408954-9099-473b-ae61-f725b4d7286f
  8th June 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.nhsglos.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ccb9729-688d-4c8d-8a80-067704c9fb4e.json.
