---
title: "Debt Collection & Enforcement Case Management System"
ocid: "ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2020-07-08"
---

# Debt Collection & Enforcement Case Management System

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28

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## Summary

The procurement process for the Debt Collection & Enforcement Case Management System was conducted by Durham County Council, following the G-Cloud 11 Framework. This tender was classified under software packages and information systems, with a contract value of £170,800. The tender period ended on 27 May 2020, and the contract was set to commence on 31 May 2020, lasting until 30 May 2023. The system will be delivered in the North East region of the United Kingdom, with the award status now active since 28 May 2020.

This contract offers significant opportunities for SMEs, particularly those specialising in software development and management systems. Companies that can demonstrate expertise in debt collection or case management software would be particularly well-suited to compete in similar future tenders. Engaging with public sector contracts like this can facilitate business growth and establish long-term partnerships with local authorities such as Durham County Council.

## Notice

Debt Collection & Enforcement Case Management System procured via the G-Cloud 11 Framework following discussions and agreement with Crown Commercial Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6fa04790-4986-42fc-a173-de6ac9d4054b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2020 |
| Submission deadline | 27 May 2020 |
| Future notice date | Not specified |
| Award date | 27 May 2020 |
| Contract period | 30 May 2020 - 30 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,800 |
| Lots value | Not specified |
| Awards value | £170,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Jul 2020 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6fa04790-4986-42fc-a173-de6ac9d4054b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6fa04790-4986-42fc-a173-de6ac9d4054b
  8th July 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5cfa334d-24f3-4237-828e-6a92f247fc28.json.