---
title: "999 Service - ISDN to SIP"
ocid: "ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2022-04-20"
---

# 999 Service - ISDN to SIP

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81.json)

## Summary

The procurement process involves the MCA - Maritime and Coastguard Agency seeking to migrate the 999 service from ISDN to SIP telephony solutions. The tender, titled "999 Service - ISDN to SIP," falls under the IT services industry category and is located in the South East region of the United Kingdom. The procurement stage is at the Award phase, having been finalised with a contract value of £14,160. Key dates include the contract period which started on 17th September 2021 and concluded on 24th September 2021. The procurement method employed was a direct approach via a single tender action, which is typical for contracts below the threshold.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) in the IT services sector. Businesses specialising in telecommunication software development, especially those experienced in telephony migration and SIP technology, would be particularly well-suited to engage in future tenders of this nature. The successful completion of this project by BT Group Plc serves as a valuable case study for businesses looking to enhance their capability in providing specialised IT services to government and public sector clients.

## Notice

This is for the proof of concept for the migration of the 999 service from ISDN telephony to a SIP (Session Initiated Protocol) telephony solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/16a2d7f4-5b1c-45a8-bf90-40fb36706393 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2022 |
| Submission deadline | 16 Sep 2021 |
| Future notice date | Not specified |
| Award date | 15 Sep 2021 |
| Contract period | 16 Sep 2021 - 24 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,160 |
| Lots value | Not specified |
| Awards value | £14,160 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BT GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Apr 2022 at 08:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/16a2d7f4-5b1c-45a8-bf90-40fb36706393

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/16a2d7f4-5b1c-45a8-bf90-40fb36706393
  20th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5d03d3ef-8155-403d-8464-2759f7793f81.json.