---
title: "Covid-19: NHS Test & Trace - Employee Engagement System (Invotra)"
ocid: "ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)"
published: "2020-11-25"
---

# Covid-19: NHS Test & Trace - Employee Engagement System (Invotra)

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC)  
Current stage: Award  
OCID: ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14.json)

## Summary

The procurement process for the NHS Test & Trace Employee Engagement System was initiated by the Department of Health and Social Care (DHSC), located at 39 Victoria Street, Westminster, London. The contract, valued at £285,600, aims to implement an Internet and intranet software package intended to facilitate communication for approximately 20,000 remote staff. The procurement method utilised a selective approach as a call-off from a framework agreement, and the contract period commenced on 3rd August 2020 and concludes on 4th August 2021. The tender period ended on 16th July 2020.

This tender represents a valuable opportunity for businesses specialising in software solutions, particularly those with expertise in employee engagement systems and communication platforms. Companies that meet the technical requirements, especially larger enterprises capable of handling substantial software implementation for large organisations, would be well-positioned to compete in this tender. With the growing demand for effective remote communication tools, businesses within the technology sector can significantly benefit from participating in such procurement initiatives.

## Notice

System to be used to communicate to the new organisation's circa 20k remote staff. (Invotra)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a0c34e36-ddbd-4c6b-8719-ed99ef558997 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2020 |
| Submission deadline | 15 Jul 2020 |
| Future notice date | Not specified |
| Award date | 2 Aug 2020 |
| Contract period | 2 Aug 2020 - 4 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £285,600 |
| Lots value | Not specified |
| Awards value | £285,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (DHSC) |
| Additional buyers | HEALTH FAMILY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INVOTRA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48220000 - Internet and intranet software package

## Release History

- 25 Nov 2020 at 12:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a0c34e36-ddbd-4c6b-8719-ed99ef558997
- 20 Oct 2020 at 21:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d74b44e5-32b4-4ec7-8ca7-4c534c19b3a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a0c34e36-ddbd-4c6b-8719-ed99ef558997
  25th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d74b44e5-32b4-4ec7-8ca7-4c534c19b3a6
  20th October 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kDnw/mHrGirRdlFBu4wAfuvHc8G8um0Vd3pIxKCdwfMDnJ_M
  NHSTandTrace Invotra Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5d04f9de-5635-487a-b89a-1486157f6b14.json.