---
title: "IBM Platform Managed Service, HWMA and SWMA"
ocid: "ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2025-06-16"
---

# IBM Platform Managed Service, HWMA and SWMA

Buyer: NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5

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## Summary

The Norfolk and Norwich University Hospitals NHS Foundation Trust has completed the award stage of a selective procurement process for IT services related to IBM Platform Managed Service, HWMA and SWMA. The contract, valued at £42,579.48, concerns continual monitoring, management, support, patching, and updates for the IBM x3650 infrastructure supporting the Customers LabTrak application, alongside hardware maintenance, SUSE Linux and Veritas licensing. The contract commenced on 10th May 2025 and will conclude on 9th May 2026. Located in the East of England, this procurement falls under the IT services industry category. Insight Direct (UK) Ltd has been awarded the contract following a call-off from a framework agreement.

This tender represents an opportunity for businesses specialising in IT consulting, software development, or systems support to engage with large-scale public healthcare institutions. Although the procurement method was selective, future tenders of this kind may offer avenues for similar businesses to leverage their expertise in IT infrastructures that are integral to healthcare systems. Companies with a proven track record in handling hardware maintenance and software licensing, particularly those providing tailored solutions to meet specific organisational needs, could benefit from such opportunities. This award highlights potential growth avenues for businesses aiming to secure partnerships with established NHS trusts in the UK.

## Notice

This Services Contract contains the required deliverables and scope of work to provide continual monitoring, management, support, patching and updates of the IBM x3650 infrastructure supporting the Customers LabTrak application. This Services Contract also contains the deliverables to provide Hardware Maintenance, SUSE Linux and Veritas licensing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3786cadc-3f0e-4c88-82c5-59f863d2b659 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2025 |
| Submission deadline | 9 May 2025 |
| Future notice date | Not specified |
| Award date | 15 Jun 2025 |
| Contract period | 9 May 2025 - 9 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £42,579 |
| Lots value | Not specified |
| Awards value | £42,579 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Jun 2025 at 11:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3786cadc-3f0e-4c88-82c5-59f863d2b659

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3786cadc-3f0e-4c88-82c5-59f863d2b659
  16th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5d1a0c4f-641b-4bd6-80d1-7668805244a5.json.