---
title: "Award of NHS Complaints Advocacy Service"
ocid: "ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH TYNESIDE COUNCIL"
published: "2018-02-27"
---

# Award of NHS Complaints Advocacy Service

Buyer: NORTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9

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## Summary

The tender titled "Award of NHS Complaints Advocacy Service" is managed by North Tyneside Council, focusing on health services within the UK. This procurement process, which employs a single tender method, has reached the award stage with a contract value of £113,000. The contract period is set from 1st April 2017 to 31st March 2020. The procurement was initiated on 24th March 2017, aligning with the councils' collaboration with several regional local authorities to continue this vital service.

This opportunity presents significant potential for businesses in the health services sector, particularly small and medium-sized enterprises (SMEs). Companies that specialise in advocacy services or related fields would be well-suited to compete, as the ongoing nature of this contract suggests a demand for knowledgeable providers capable of meeting the nuanced needs of NHS complaints. Engaging in this tender could open further pathways for collaboration with local authorities and strengthen market presence in public health service delivery.

## Notice

AWARD ONLY This waiver covers an extension of an existing service, NHS Complaints Advocacy, which continues to be provided by the supplier as part of a collaborative commissioning arrangement with a number of regional Local Authorities

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d01b277-de37-4101-a339-557ee64e5998 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Single Tender |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2018 |
| Submission deadline | 24 Mar 2017 |
| Future notice date | Not specified |
| Award date | 24 Mar 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £113,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH TYNESIDE COUNCIL |
| Locality | NORTH TYNESIDE |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0BY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Cramlington and Killingworth |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS FEDERATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 27 Feb 2018 at 10:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d01b277-de37-4101-a339-557ee64e5998

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d01b277-de37-4101-a339-557ee64e5998
  27th February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5d690873-d471-4f15-8fb5-793cace946d9.json.