--- title: "RSSB2655 - T1140 - Rail Vehicle Seat Comfort - Supplier Engagement Event Friday 6th October" ocid: "ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb.json" source: "Contracts Finder" current_stage: "Planning" buyer: "RAIL SAFETY AND STANDARDS BOARD LIMITED" published: "2017-10-16" --- # RSSB2655 - T1140 - Rail Vehicle Seat Comfort - Supplier Engagement Event Friday 6th October Buyer: RAIL SAFETY AND STANDARDS BOARD LIMITED Current stage: Planning OCID: ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb.json) ## Summary The Rail Safety and Standards Board Limited (RSSB) is initiating a procurement process for a project titled "RSSB2655 - T1140 - Rail Vehicle Seat Comfort." The project falls under the category of engineering-design services for industrial processes and is located in Moorgate, London (postal code EC2M 2RB). Currently in the planning stage, the procurement includes a supplier engagement event scheduled for 6th October 2017, where interested suppliers can express their interest by contacting the RSSB by 5pm on 5th October 2017. The engagement for potential suppliers will conclude on 23rd February 2018. This tender provides an opportunity for businesses specialising in seating design, engineering consultancy, and passenger experience solutions to engage with the railway sector, particularly in enhancing seat comfort for train passengers. Companies involved in research and development or specialty design services could significantly contribute to the standardisation and improvement of passenger seat comfort. This is a chance for suppliers to showcase innovative solutions that align with the rail industry's targets for increased customer satisfaction and comfort in train travel. ## Notice RSSB is holding a supplier engagement event on Friday 6th October at 2pm at the RSSB offices in Moorgate. If you would like to attend please email the below email address by 5pm on Thursday 5th October: Shareditt@rssb.co.uk -- Passenger comfort during rail travel is an important aspect of the customer experience, and forms part of the rolling stock vision for comfortable and attractive train interiors (Rail Technical Strategy, 2012). One key aspect of passenger comfort is the seat, and the comfort of the seating area may contribute up to 5% of the overall impact on customer satisfaction (National Rail Passenger Survey, 2016). Recent passenger satisfaction scores also revealed that 72% of passengers (n = 25,541) reported satisfied or good level of comfort of the seating area (National Rail Passenger Survey, 2016). Whilst such satisfaction scores appear promising, continuous improvement of customer satisfaction is a key object of the Rail Technical Strategy, under the theme of Customer Experience. As guidance, a general target to achieve 90% passenger satisfaction levels by 2035 (not specific to seat comfort) was proposed in the Long Term Planning Ahead Framework (2010 ), and subsequently supported in the Rail Technical Strategy (RTS). Clearly, improvements in seat comfort satisfaction scores may contribute to reaching this industry wide target. However, currently there is a lack of quantifiable parameters available to sufficiently assess and demonstrate passenger seat comfort for new and refurbished trains, which risks overlooking customer experience. A recent RSSB Knowledge Search (S240, 2016) on seat comfort revealed that while few measures exist to quantify passenger seat comfort, a standardised specification of seat comfort is yet to be established. Moreover, the knowledge search findings indicated that current measures do not provide a minimum threshold value accounting for subjective tests of perception from the general public. Subsequently, quantifying passenger seat comfort may build a predictive model to support Train Operating Companies (TOCs) & Rolling Stock Operating Companies (ROSCOs) to select cost-effective new and refurbished seats in line with the passenger experience. Accordingly, the Rail Industry Vehicle/Vehicle System Interface Committee set up a Seat Comfort Group specifically to look at passenger seat comfort, and identified that the RDG Key Train Requirements (KTR) could benefit from specifying more information on passenger seat comfort. In doing so, it is hoped that this research will impact improvements in seat quality and enhanced customer experience, while also facilitating innovation options and potential competition among TOCs to provide comfortable seating across the industry. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3472d632-714d-4b59-a9b8-255acd5e52c7 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Oct 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RAIL SAFETY AND STANDARDS BOARD LIMITED | | Locality | LONDON | | Post town | Central London | | Postcode | EC2M 2RB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | Bunhill | | Westminster constituency | Islington South and Finsbury | | Delivery location | Not specified | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 71323000 - Engineering-design services for industrial process and production - 72241000 - Critical design target specification services - 73200000 - Research and development consultancy services - 79930000 - Specialty design services ## Release History - 16 Oct 2017 at 09:09 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/3472d632-714d-4b59-a9b8-255acd5e52c7 - 25 Sep 2017 at 15:05 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/3472d632-714d-4b59-a9b8-255acd5e52c7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3472d632-714d-4b59-a9b8-255acd5e52c7 16th October 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/45e6d65e-c2eb-48b2-9608-66a75d06b53d T1140 Vehicle Seat Comfort Specficiation Outline for Supplier Engagement Meeting 1.0 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/c93b03f4-cb63-4e40-b860-ff310acc1efa RSSB2655 - T1140 Supplier engagement day notes ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb.json.