---
title: "Portsmouth Advice Service 2022"
ocid: "ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4.md"
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source: "Contracts Finder"
current_stage: "Tender"
buyer: "PORTSMOUTH CITY COUNCIL"
published: "2022-05-20"
---

# Portsmouth Advice Service 2022

Buyer: PORTSMOUTH CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4

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## Summary

The Portsmouth Advice Service 2022 tender, issued by Portsmouth City Council, invites suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. This procurement falls within the social welfare services industry, with the tender period concluding on 30 June 2022. The contract is set to commence on 1 November 2022 and will run for an initial three-year term, extendable to a maximum of five years based on performance. The estimated total contract value is approximately £1,475,000 over this maximum term, aimed at improving outcomes for individuals in the community.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in providing guidance and counselling services. Companies equipped to deliver advice on housing, welfare benefits, and general support queries will be well-suited to compete. With expectations of over 12,000 customer contacts annually, this service offers a platform for growth and the chance to make a tangible impact in the local community.

## Notice

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. This will provide an opportunity for specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. The Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. The Service will offer advice in-person from an accessible location or locations in Portsmouth and by telephone, email and other channels that meet the needs of customers. Tenderers will be required to provide their own accommodation for the delivery of this service which must be centrally located and easily accessible. All advice provided must be completely free of charge, confidential and impartial. The awarded provider should expect to receive over 12,000 customer contacts a year. The council is targeting to have awarded the contract on 5 August 2022 to allow for service commencement on 1 November 2022. The contract will be let for an initial term of 3 years which may then run for a further 2 years in increments set by the Council to a total maximum term of 5 years, subject to performance and at the sole option of the Council. The estimated total contract value IRO PS295,000 pa, PS1,475,000 over maximum 5 year contract term. This is based on the current funding for the services. Additional information: Portsmouth City Council is currently in the process of seeking expressions of interest for the following project - Portsmouth Advice Service. The full details and ability to express an interest will be via our e-sourcing system Intend. This filepath will take you to the relevant area of Intend, https://in-tendhost.co.uk/portsmouthcc/aspx/Tenders/Current Once on the page you can either scroll down or use the search function to find the relevant project. Should you have any problems with the above link, please contact us on 023 9268 8235 or email: procurement@portsmouthcc.gov.uk Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f10e936e-12e9-4aeb-ab7a-82b0c708ed4c |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2022 |
| Submission deadline | 30 Jun 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2022 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PORTSMOUTH CITY COUNCIL |
| Locality | HAMPSHIRE |
| Post town | Portsmouth |
| Postcode | PO1 2AL |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Charles Dickens |
| Westminster constituency | Portsmouth South |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 20 May 2022 at 12:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f10e936e-12e9-4aeb-ab7a-82b0c708ed4c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f10e936e-12e9-4aeb-ab7a-82b0c708ed4c
  20th May 2022 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/portsmouthcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/portsmouthcc/aspx/Tenders/Current

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5e0b1a29-443f-4c0f-857f-6b162995e4f4.json.
