---
title: "Lagan CRM Software"
ocid: "ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHUMBERLAND COUNTY COUNCIL"
published: "2021-03-23"
---

# Lagan CRM Software

Buyer: NORTHUMBERLAND COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed.json)

## Summary

The procurement process for the Lagan CRM Software, valued at £51,609, has been successfully awarded by Northumberland County Council, located in Morpeth, England. The procurement method employed was the open procedure, and this tender was published on 19 March 2021. The contract period is set to commence on 1 April 2021 and will conclude on 31 March 2022. The contract has been classified under the category of office and computing machinery, which includes equipment and supplies, excluding furniture and software packages.

This tender presents a significant opportunity for businesses specialising in software solutions, particularly those offering CRM systems and support services. Companies that can demonstrate expertise in software licensing, maintenance, and support would be well-positioned to compete in future tenders of a similar nature. With the focus on service delivery and ongoing support, firms with strong capabilities in these areas could enhance their growth by providing tailored solutions that meet governmental needs.

## Notice

Annual licence and support renewal Additional information: AWARDED AS ANNUAL RENEWAL

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ab2b6720-82b4-4842-aa9e-e26760b01d7d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2021 |
| Submission deadline | 19 Mar 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,609 |
| Lots value | Not specified |
| Awards value | £51,609 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHUMBERLAND COUNTY COUNCIL |
| Locality | MORPETH |
| Post town | Newcastle upon Tyne |
| Postcode | NE61 2EF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC42 Northumberland |
| Local authority | Northumberland |
| Electoral ward | Morpeth Kirkhill |
| Westminster constituency | North Northumberland |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERINT SYSTEMS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

## Release History

- 23 Mar 2021 at 11:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ab2b6720-82b4-4842-aa9e-e26760b01d7d
- 19 Mar 2021 at 09:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4efab389-518c-4fee-bf2b-511a2f36389b
- 19 Mar 2021 at 09:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6479971f-1c96-4efa-8b8c-f5140648de0b
- 19 Mar 2021 at 09:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3cdff997-7827-4f0b-adec-b666677ac46f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ab2b6720-82b4-4842-aa9e-e26760b01d7d
  23rd March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4efab389-518c-4fee-bf2b-511a2f36389b
  19th March 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6479971f-1c96-4efa-8b8c-f5140648de0b
  19th March 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3cdff997-7827-4f0b-adec-b666677ac46f
  19th March 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.northumberland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5e320a3c-fea0-4675-82bb-66258cd41bed.json.