---
title: "Civica MidCall"
ocid: "ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH DEVON DISTRICT COUNCIL"
published: "2024-10-08"
---

# Civica MidCall

Buyer: NORTH DEVON DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333

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## Summary

North Devon District Council has completed the procurement process for the Civica MidCall project, focusing on the annual licence, support, and maintenance of its software package and information systems. This project, classified under CPV code 48000000, entails a total investment of GBP 251,998 and will be implemented in the South West of the United Kingdom. The procurement process, conducted through a direct award method, commenced with the tender period ending on 19th September 2024, and the contract period spanning from 30th September 2024 to 30th September 2034. Key stakeholders include Civica UK Limited as the supplier and the North Devon District Council as the buyer, highlighting a partnership set to last a decade.

This tender presents significant growth opportunities for businesses specialising in software solutions and information systems, particularly those that are SMEs. The direct procurement method underscores the opportunity for smaller enterprises to secure long-term contracts with public sector organisations. Businesses capable of providing robust software support and maintenance, especially those located in or servicing the South West region, stand to benefit greatly from similar procurement initiatives. This specific award to Civica UK Limited showcases the potential for well-prepared companies to achieve substantial and sustained business relationships with governmental bodies.

## Notice

Civica MidCall - Annual Licence, Support and Maintenance Civica MidCall Implementation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/32fbb41f-f634-4823-8287-e7b50c88b575 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2024 |
| Submission deadline | 19 Sep 2024 |
| Future notice date | Not specified |
| Award date | 19 Sep 2024 |
| Contract period | 29 Sep 2024 - 30 Sep 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £251,998 |
| Lots value | Not specified |
| Awards value | £251,998 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH DEVON DISTRICT COUNCIL |
| Locality | BARNSTAPLE |
| Post town | Exeter |
| Postcode | EX31 3NP |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | North Devon |
| Electoral ward | Bickington |
| Westminster constituency | North Devon |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Oct 2024 at 07:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/32fbb41f-f634-4823-8287-e7b50c88b575

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/32fbb41f-f634-4823-8287-e7b50c88b575
  8th October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.northdevon.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5e344c73-c7bc-42d7-b7e6-ab7f7df4c333.json.