---
title: "Website Usability Research and Testing"
ocid: "ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CITB"
published: "2018-03-30"
---

# Website Usability Research and Testing

Buyer: CITB  
Current stage: Award  
OCID: ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4.json)

## Summary

The construction industry trade body, CITB, has completed a tender for a project titled "Website Usability Research and Testing," aimed at procuring a framework with multiple suppliers for website usability testing and support. This contract, valued at £800,000, falls under the IT services category and is intended to ensure compliance with relevant web accessibility directives and guidelines. The procurement method employed was a selective procedure with a tender period that ended on 27th February 2018. The contract will run from 9th March 2018 until 9th March 2022, and it encompasses delivery areas including the United Kingdom and other territories.

This tender presents significant opportunities for businesses specialising in IT services, particularly those focused on consulting, software development, and internet support. Companies with expertise in website usability testing, especially those structured as small and medium-sized enterprises (SMEs), would be well-positioned to compete. Engaging in this market not only allows businesses to contribute to public sector projects but also to benefit from the potential long-term partnerships that may arise from being appointed as a supplier to CITB.

## Notice

CITB Wishes to procure a framework with multiple suppliers appointed, to provide a full range of website usability testing and support services to CITB's digital team to ensure compliance with the EU web Accessibility Directive, Government Digital Service (GDS) Service Design guidelines for public sector websites, and digital industry best practice.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2b27c45-4005-45c0-b6c3-94d4ecde4238 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2018 |
| Submission deadline | 27 Feb 2018 |
| Future notice date | Not specified |
| Award date | 27 Feb 2018 |
| Contract period | 9 Mar 2018 - 9 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | £800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITB |
| Locality | KINGS LYNN |
| Post town | Peterborough |
| Postcode | PE31 6RH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Bircham with Rudhams |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2018 at 06:51 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2b27c45-4005-45c0-b6c3-94d4ecde4238
- 30 Mar 2018 at 06:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2b27c45-4005-45c0-b6c3-94d4ecde4238

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2b27c45-4005-45c0-b6c3-94d4ecde4238
  30th March 2018 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=309927523
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5e4a76ba-b080-48ee-b818-c9624bff8ad4.json.