---
title: "INTELLIGENT AUTOMATION (SBS10137)"
ocid: "ocds-b5fd17-5e51c95a-09e0-41b1-9c8b-d1910fb432b1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e51c95a-09e0-41b1-9c8b-d1910fb432b1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e51c95a-09e0-41b1-9c8b-d1910fb432b1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e51c95a-09e0-41b1-9c8b-d1910fb432b1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S SHARED BUSINESS SERVICES"
published: "2023-12-16"
---

# INTELLIGENT AUTOMATION (SBS10137)

Buyer: N H S SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-5e51c95a-09e0-41b1-9c8b-d1910fb432b1

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## Summary

The NHS Shared Business Services has awarded a contract for Intelligent Automation worth £250 million. The contract covers a Framework Agreement allowing NHS organisations and other public sector bodies in the UK to purchase Intelligent Automation services and software. The procurement method used was an Open procedure (above threshold), with a tender period ending on 7th July 2023. The contract period is from 20th November 2023 to 19th November 2025.

This tender for Intelligent Automation presents business growth opportunities for companies providing office automation software and IT services. Small and medium enterprises (SMEs) as well as larger companies can compete in providing Intelligent Automation services and software to NHS and approved public sector organisations. The awarded contract Notice can be found on Contracts Finder, providing further details for interested suppliers.

## Notice

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement that allows NHS organisations and other public sector bodies to purchase Intelligent Automation. The Intelligent Automation Framework provides a contractual vehicle to support the adoption, implementation and on-going development of Intelligent Automation across Approved Organisations, offering access to services and software that will address a wide range of Intelligent Automation solutions. Intelligent Automation (IA) is a developing technology due to its capacity to increase efficiency, reduce costs, and improve quality. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/proc-information-for-suppliers The Framework is structured using the following Lots: Lot 1 - Intelligent Automation Services Lot 2 - Intelligent Automation Software & Licensing Lot 3 - Intelligent Automation as a Service (IAaaS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2dd4146-a289-4d44-8482-4787fb69831e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Dec 2023 |
| Submission deadline | 7 Jul 2023 |
| Future notice date | Not specified |
| Award date | 13 Dec 2023 |
| Contract period | 20 Nov 2023 - 19 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000,000 |
| Lots value | Not specified |
| Awards value | £250,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S SHARED BUSINESS SERVICES |
| Locality | HERTFORDSHIRE |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 25 |
| Supplier names | ABTRACE; ACCENTURE (UK; AGILISYS; ARVATO; ATOS IT SERVICES; BROADSTONES SOLUTIONS; CAMTEC CONSULTING; CGI IT; DATAMATICS INFOTECH; DELOITTE; EBO.AI (UK; ENDPOINT AUTOMATION SERVICES; EPAM SYSTEMS; ERNST & YOUNG; FPT SOFTWARE UNITED KINGDOM; INFOSYS; INSIGHT DIRECT (UK; KAINOS SOFTWARE; MASTEK (UK; NETCALL TECHNOLOGY; NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT; ROBIQUITY; SYNERTEC; TECH MAHINDRA; TPXIMPACT |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48920000 - Office automation software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Dec 2023 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2dd4146-a289-4d44-8482-4787fb69831e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2dd4146-a289-4d44-8482-4787fb69831e
  16th December 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.sbs.nhs.uk/
- https://www.sbs.nhs.uk/proc-information-for-suppliers

## Provenance

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