---
title: "2021-164 Consumer Tracking Research"
ocid: "ocds-b5fd17-5e7e1dc4-910d-4ff4-80b6-a2a636164960"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5e7e1dc4-910d-4ff4-80b6-a2a636164960"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5e7e1dc4-910d-4ff4-80b6-a2a636164960.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5e7e1dc4-910d-4ff4-80b6-a2a636164960.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "OFGEM"
published: "2021-12-13"
---

# 2021-164 Consumer Tracking Research

Buyer: OFGEM  
Current stage: Tender  
OCID: ocds-b5fd17-5e7e1dc4-910d-4ff4-80b6-a2a636164960

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## Summary

The procurement process, initiated by Ofgem, concerns the contract titled "2021-164 Consumer Tracking Research" within the research services industry category. The opportunity is located in the United Kingdom, and it is currently in the tender stage, with a deadline for submissions set for 11th January 2022. The contract is expected to run from 31st March 2022 to 30th March 2024, with an estimated value of £115,000. This open procurement process allows businesses to participate freely, with a minimum contract value of £100,000.

This tender presents significant growth opportunities for businesses specialising in quantitative research and market analysis, especially small and medium-sized enterprises (SMEs) with proven capabilities in delivering survey research. Companies that can demonstrate experience in sourcing research participants, designing and implementing surveys, and conducting data analysis will be well-suited to compete for this contract. The outcomes of this research will play a critical role in informing Ofgem's strategies to address recent changes in the energy market, making this an impactful project for potential bidders.

## Notice

This procurement is for tracking research into domestic consumers' energy market experiences and behaviours. Recent rises in energy prices and the subsequent failure of a number of energy suppliers has prompted a significant change in the energy market. Understanding consumers' awareness, perceptions and experience of these changes, as well as how they may impact engagement in the energy market in the future is critical to Ofgem's ability to respond and adapt to these changes. Ofgem requires an independent quantitative research agency with substantial experience of delivering quantitative research surveys. The selected agency will be asked to: * Source research participants for each wave * Design the questionnaire (drawing on past surveys and Ofgem run qualitative research outputs) * Programme and implement the surveys for each wave * Conduct high quality data analysis to interpret findings from each wave * Deliver high quality publishable research outputs that will be an asset to Ofgem.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87f5f731-337f-4bde-b743-4cd702a23a17 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2021 |
| Submission deadline | 11 Jan 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Mar 2022 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £115,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFGEM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79315000 - Social research services

## Release History

- 13 Dec 2021 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/87f5f731-337f-4bde-b743-4cd702a23a17

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87f5f731-337f-4bde-b743-4cd702a23a17
  13th December 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=DEC163311
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.ofgem.gov.uk

## Provenance

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