---
title: "Merchant Services"
ocid: "ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2024-11-21"
---

# Merchant Services

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb.json)

## Summary

Torbay Council has completed the procurement process for the provision of merchant banking services and payment gateways under the title "Merchant Services". This procurement falls into the Financial and Insurance Services category and took place in the South West region of the United Kingdom. The tender followed a selective procurement method, specifically a call-off from a framework agreement, and transitioned from the tender stage which ended on 30th August 2021 to the award stage with the contract period starting on 1st September 2021 and running until 31st August 2025. Key dates relevant to this process include the award date on 31st August 2021, and the notice publication date on 16th December 2021. The contract's total estimated value is £250,000. The buying organisation's contact point is the Commercial Services team, reachable via telephone at 01803 208517 or email at Commercial.Services@torbay.gov.uk.

This tender presents significant opportunities for large financial institutions capable of delivering comprehensive merchant banking and payment gateway services. Since the procurement method was a call-off from a framework agreement, established firms with experience in similar framework agreements and a solid background in financial and insurance services would find this an advantageous business prospect. The contract’s substantial value of £250,000 over four years ensures a steady workload and potential for long-term business growth, especially for businesses looking to expand their service offerings within the public sector in the South West region.

## Notice

Provision of merchant banking services and payment gateway

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6a86515-55bd-4fad-93cf-24623cb9bd7b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2024 |
| Submission deadline | 30 Aug 2021 |
| Future notice date | Not specified |
| Award date | 30 Aug 2021 |
| Contract period | 31 Aug 2021 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £240,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LLOYDS BANKING GROUP |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 21 Nov 2024 at 15:29 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6a86515-55bd-4fad-93cf-24623cb9bd7b
- 16 Dec 2021 at 17:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6a86515-55bd-4fad-93cf-24623cb9bd7b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6a86515-55bd-4fad-93cf-24623cb9bd7b
  21st November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ebd1130-8514-4440-99e2-7903d9ddafeb.json.