---
title: "Annual maintenance of SolarWinds Orion"
ocid: "ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "North West Anglia NHS Foundation Trust"
published: "2026-08-28"
---

# Annual maintenance of SolarWinds Orion

Buyer: North West Anglia NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170

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## Summary

North West Anglia NHS Foundation Trust procured annual maintenance for SolarWinds Orion, a software monitoring and management platform. The requirement is for software maintenance and repair services (CPV 72267000), delivered for the Trust in Peterborough and the wider East of England. The maintenance supports the continued operation of the Trust’s SolarWinds Orion environment rather than the supply of new hardware or general IT services. The buyer is an NHS foundation trust, so relevant businesses are those providing specialist software support to public-sector or healthcare organisations. The procurement was made through the NOE CPC NOE.0552 Total Technology Solutions framework, indicating that the requirement was sourced from an established technology supplier arrangement.

The procurement is complete and has been awarded through a selective call-off from a framework agreement. The submission deadline was 30 July 2026 at 12:00. The contract runs from 31 July 2026 to 30 July 2027. The awarded value is £36,948.27 including the stated currency of GBP. Phoenix Software Limited was selected as the supplier, with an award date of 31 July 2026. The evaluation basis and award criteria are not described in the available procurement details. The opportunity was identified as unsuitable for small and medium-sized enterprises and for voluntary, community or social enterprise organisations. There was one active award covering the annual SolarWinds Orion maintenance requirement.

This award provides a clear indication that North West Anglia NHS Foundation Trust buys recurring, specialist support for SolarWinds Orion through a technology framework. A credible future competitor would need demonstrable expertise in maintaining and repairing SolarWinds Orion, the capacity to support an NHS foundation trust’s operational software environment, and the ability to provide dependable annual service rather than one-off consultancy. Suppliers should also be able to compete through the relevant NOE CPC Total Technology Solutions framework route, or understand how comparable framework call-offs are accessed. The selected supplier was a large business, while the procurement was marked unsuitable for SMEs and VCSEs, pointing to a requirement better aligned with established technology providers able to handle public-sector contracting processes.

## Notice

Annual maintenance of SolarWinds Orion via NOE CPC NOE.0552 - Total Technology Solutions framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ea3c094c-0fe1-4161-8933-3a5f18df9d1a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2026 |
| Contract period | 31 Jul 2026 - 30 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,948 |
| Lots value | Not specified |
| Awards value | £36,948 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | North West Anglia NHS Foundation Trust |
| Locality | PETERBOROUGH |
| Postcode area | Peterborough |
| Postcode | PE3 9GZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Ravensthorpe |
| Westminster constituency | Peterborough |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Phoenix Software |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 28 Aug 2026 at 16:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ea3c094c-0fe1-4161-8933-3a5f18df9d1a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ea3c094c-0fe1-4161-8933-3a5f18df9d1a
  28th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ed16856-f704-494a-9e76-466ae9d4a170.json.