--- title: "CR19101 - Smart metering research into vulnerable consumer" ocid: "ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5.json" source: "Contracts Finder" current_stage: "Award" buyer: "UK SHARED BUSINESS SERVICES LIMITED" published: "2020-02-20" --- # CR19101 - Smart metering research into vulnerable consumer Buyer: UK SHARED BUSINESS SERVICES LIMITED Current stage: Award OCID: ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5.json) ## Summary The procurement process titled "CR19101 - Smart metering research into vulnerable consumer" was conducted by UK Shared Business Services Limited, aimed at the implementation of the Smart Metering Programme across Great Britain. This tender, classified under research and development consultancy services, was closed on the 24th of January 2020 at 11:00. The contract encompasses a period from the 12th of February 2020 to the 30th of October 2020. The procurement method used was selective, specifically a call-off from a dynamic purchasing system, indicating that interested vendors were required to qualify before receiving an invitation to tender. This tender offers significant opportunities for businesses specialising in market and economic research services, particularly those capable of providing consultancy in the energy sector. Companies experienced in consumer research, especially those who understand the needs of vulnerable consumers in the context of smart meter implementation, will find themselves well-positioned to compete. With a focus on enhancing energy efficiency and modernisation, this contract aligns well with organisations aiming to contribute innovative solutions in public service delivery. ## Notice * THIS PROCUREMENT IS CLOSED * The final date and time for the submission of bids is Friday, 24th January 2020 at 11:00. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal. Brief Description of Requirement The Smart Metering Implementation Programme (SMIP) is aiming to upgrade 53 million electricity and gas meters in households and small businesses across Great Britain with smart meters. The rollout of smart meters is a cross-industry Programme; the regulatory framework and associated consumer protections have been put in place by Government, whilst energy suppliers are responsible for offering smart meters to their customers and successfully carrying out installations. As of the end of September 2019, 15.6 million smart and advanced meters were operating in homes and small businesses across Great Britain. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Document Uploads tab within the Delta eSourcing Portal. This contract will be awarded based on the evaluation criteria set out in the ITQ / RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link https://uksbs.delta-esourcing.com and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: https://uksbs.delta-esourcing.com and the follow the instructions to 'Login' Once you are logged into the system you will be able to link yourself into this procurement using the Access Code: Delta Link. Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control. Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts) Responses must be received by the date in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered further for this opportunity. As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to you and from you in relation to any specific tender event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The contracting authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice;and ii. to make whatever changes it may see fit to the content and structure of the procurement; and in no circumstances will the contracting authority be liable for any costs incurred by any supplier. If the contracting authority decides to enter into a contract with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of bidders. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae31a9f9-312c-452c-bfff-046a2fd5576e | | Notice type | Award Notice | | Procurement type | Dynamic | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a dynamic purchasing system | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Feb 2020 | | Submission deadline | 24 Jan 2020 | | Future notice date | Not specified | | Award date | 6 Feb 2020 | | Contract period | 12 Feb 2020 - 30 Oct 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £89,819 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UK SHARED BUSINESS SERVICES LIMITED | | Locality | SWINDON | | Post town | Swindon | | Postcode | SN2 1FF | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK71 Swindon | | Local authority | Swindon | | Electoral ward | Rodbourne Cheney | | Westminster constituency | Swindon North | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | NATIONAL CENTRE FOR SOCIAL RESEARCH | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 73200000 - Research and development consultancy services - 79300000 - Market and economic research; polling and statistics ## Release History - 20 Feb 2020 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ae31a9f9-312c-452c-bfff-046a2fd5576e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ae31a9f9-312c-452c-bfff-046a2fd5576e 20th February 2020 - Awarded contract notice on Contracts Finder - https://uksbs.delta-esourcing.com Delta eSourcing Portal - https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/7faa7e13-92cd-4bb0-ad98-dfcaa0bd3273 CR19101 - RM6018-Contract-terms Redacted - https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/509fd2b7-b714-4785-b545-df76f4c21e55 CR19101 - RM6018-Letter-of-appointment Redacted ## Notice URLs - http://www.uksbs.co.uk - http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5ee411a8-26a0-4bc3-99dc-be5b556581f5.json.