---
title: "Waltham Forest Patient SMS Solution"
ocid: "ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "N E L COMMISSIONING SUPPORT UNIT"
published: "2017-08-01"
---

# Waltham Forest Patient SMS Solution

Buyer: N E L COMMISSIONING SUPPORT UNIT  
Current stage: Tender  
OCID: ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c.json)

## Summary

The procurement process is being conducted by N E L Commissioning Support Unit for the "Waltham Forest Patient SMS Solution". This project falls within the services sector, specifically focusing on Short Message Service (SMS) and Enhanced Messaging Service (EMS) services. The tender is currently in the active stage, with a deadline for bid submissions set for 12 noon on 15th August 2017. The contract is anticipated to commence on 1st November 2017, with a duration extending until 31st October 2020. Key services sought include a two-way SMS messaging platform for appointment reminders and patient notifications, located at Clifton House, Worship Street, London, EC2A 2DU.

This opportunity can create significant business growth potential, especially for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) focused on digital communication solutions. Companies that specialise in SMS technologies or healthcare-related IT services would find this tender particularly relevant, as it requires the development of a smart application for patient engagement and appointment management alongside robust reporting features for healthcare providers. Successful bidding can establish strategic partnerships with London’s healthcare providers, enhancing service offerings within the sector.

## Notice

Waltham Forest CCG agreed to fund a single 2-way SMS texting messaging service. A key benefit of this service is to enable practices to send appointment reminders and notifications to patients and to enable patients to automatically cancel appointments from their mobile phone. Smart App to enable patients to use the services for online booking, access to medical record and ordering of medication. In addition to the above, the service should have provision for commissioners and practices to run reports and monitor SMS usage. Additional information: If you are interested in quoting for the Waltham Forest Patient SMS Solution Services, please review the requirements within the 'Request for Quotation' document attached and confirm by a return email your intent to submit a 'Bid Response Document' to the following email addresses: nelcsu.clinical-procurement@nhs.net Bidders should submit completed 'Bid Response Document' no later than 12noon on Tuesday 15th August 2017.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23669f03-99ed-4b99-88e6-f7f982a1e1c6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2017 |
| Submission deadline | 15 Aug 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2017 - 31 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N E L COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2A 2DU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hoxton East & Shoreditch |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212100 - Short Message Service (SMS) services
- 64212200 - Enhanced Messaging Service (EMS) services

## Release History

- 1 Aug 2017 at 13:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/23669f03-99ed-4b99-88e6-f7f982a1e1c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23669f03-99ed-4b99-88e6-f7f982a1e1c6
  1st August 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9ab341db-7c0f-4898-acdf-1e6810402fe5
  Patient SMS

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f35ec58-d972-4a42-a87d-f5e9d6d0988c.json.