---
title: "Multi-model research methods platform for User Research"
ocid: "ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-10-03"
---

# Multi-model research methods platform for User Research

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e.json)

## Summary

The procurement process for the contract titled "Multi-model research methods platform for User Research", awarded by H M Revenue & Customs, involved the provision of access to the UserZoom research methods platform. This service contract falls under the IT services category, specifically covering consulting, software development, and Internet support. The procurement method used was selective, with a call-off from a framework agreement. The contract period runs from September 16, 2022, to September 15, 2024, with a total value of £198,400. The tender period ended on August 31, 2022, and the contract was awarded on September 1, 2022.

This tender by H M Revenue & Customs provides opportunities for business growth, particularly for companies specializing in IT services and technology solutions. Small and medium-sized enterprises (SMEs) are well-suited to compete, as the procurement process indicates a preference for SMEs. Companies offering consulting, software development, and Internet support services can benefit from participating in this tender. The location of the contract is in the United Kingdom, specifically in Salford, England, creating local business opportunities within the IT services industry.

## Notice

Contract for provision of access to UserZoom research methods platform.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e0600a3-51b0-4701-85e3-7ad06971146e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2022 |
| Submission deadline | 30 Aug 2022 |
| Future notice date | Not specified |
| Award date | 31 Aug 2022 |
| Contract period | 15 Sep 2022 - 15 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £198,400 |
| Lots value | Not specified |
| Awards value | £198,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M3 5EG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Blackfriars & Trinity |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | USERZOOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Oct 2022 at 10:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e0600a3-51b0-4701-85e3-7ad06971146e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e0600a3-51b0-4701-85e3-7ad06971146e
  3rd October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0e25ec05-7c80-4f0a-821f-19ec3c5ed1fd

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f3938ba-869c-4acb-ad91-edcbe0afe01e.json.