---
title: "MRC Emergency Care Provision"
ocid: "ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2017-02-01"
---

# MRC Emergency Care Provision

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b

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## Summary

The UK Shared Business Services Limited is seeking tender submissions for the "MRC Emergency Care Provision" contract in the services sector, specifically focused on children's holiday-camp and social work services. The tender, which has been awarded to My Family Care, underwent its initial phase with a closing date for bids on 7 November 2016. The contract period commenced on 17 November 2016 and will run until 16 November 2019, with a total estimated value of £130,000. Interested parties were required to register via the CCS eSourcing Suite to express their interest.

This contract presents significant growth opportunities for businesses specialising in emergency childcare and adult care services, including those providing nannies, nursery, and elder care. Companies with comprehensive networks of reliable care providers across the UK would be particularly well-suited to compete, as the service demands flexibility and quick response times due to its emergency nature. Additionally, small and medium-sized enterprises (SMEs) may find this tender appealing, given its suitability criteria.

## Notice

CLOSING TIME FOR BIDS IS 07/11/2016 11:00 HOURS. DO NOT APPLY DIRECTLY TO THE BUYER. To express your interest in this opportunity email ExpressionOfInterest@crowncommercial.gov.uk. An emergency care benefit has been in place at the MRC since November 2014. During this time uptake has increased as the scheme has become established and employees are more at ease with using the provision. The aim of the benefit is to allow employees to attend their workplace when they would have otherwise had to take time off when their normal care provision has broken down (for example, childminder is ill). This means that the provider must be able to quickly look at an employee's request and provide them with options. Ultimately the employee will decide whether the options available to them are suitable. Due to the dispersed nature of the organisation the provider must have a good network of care options across the country that are reliable. The MRC would seek to provide 6 'sessions' of care provision in the first year but would like the flexibility to increase/decrease this as appropriate for the following year (to be agreed 3 months in advance). This recognises that what defines a 'session' will depend on the type of care that has been requested by the employee and that the time spent at a nursery might be different to that of a child-minder. The spend related to this contract will depend upon the amount of sessions required per employee. MRC does not guarantee any employee usage of this contract . The provider must be flexible, recognising that many instances of contact from employees will be in emergency situations when their normal care arrangements have broken down and will therefore need a quick turnaround and response. Ability for employees to put forward their own care providers to be assessed and brought on board by the emergency provider. Detailed data gathering practices for those who employees register to ensure accurate information is gathered in one place and then provided securely to the care provider when required. Employees must be able to contact the provider to seek assistance and make emergency care arrangements outside of the standard working week (Monday - Friday; 9-5). This must be at a minimum of between 7:30am - 7:00 pm The online profile should show employees how many sessions they have used and how many they have remaining. Employees should have the option of paying personally for the benefit once the MRC entitlement has been exhausted ( this will require the use of secure payment systems). At a minimum the service must provide: Emergency childcare (under 16), including: Nannies, Nursery, child-minders, School Holiday Cover, School holiday clubs, Adult care/ Elder care. All childcare and adult care providers used by the supplier will be appropriately regulated, licensed, reference checked and accredited. All care agencies will be vetted by the Care Quality commission and/or the equivalent bodies in Scotland and Wales Additional information: How to Apply: As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/74e22afa-7664-431f-af27-917ff5090503 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not applicable |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2017 |
| Submission deadline | 7 Nov 2016 |
| Future notice date | Not specified |
| Award date | 16 Nov 2016 |
| Contract period | 17 Nov 2016 - 16 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £130,000 |
| Lots value | Not specified |
| Awards value | £130,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MY FAMILY CARE |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services
- 85 - Health and social work services

### Codes

- 55243000 - Children's holiday-camp services
- 85312000 - Social work services without accommodation

## Release History

- 1 Feb 2017 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/74e22afa-7664-431f-af27-917ff5090503
- 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7baade0a-bac0-48ba-999b-cea106eb00c5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/74e22afa-7664-431f-af27-917ff5090503
  1st February 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/7baade0a-bac0-48ba-999b-cea106eb00c5
  27th October 2016 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/955fc77b-80b2-404a-ad42-50a4ef011fab
  Bidder logging into Emptoris for the first time
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4a414fdb-7bbf-47d9-b836-c78d9d7156b1
  PS16245 Invitation to Quote Questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b9ee9e3-adcb-424b-b1dc-e90df4e1f80a
  PS16245 Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3d53322b-c5cb-46e2-a194-73100baaf55e
  AW5.2 Price Schedule
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cbe474bf-f1c0-43a6-9ce7-4783083cb3fb
  Bidder logging into Emptoris for the first time
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/780a0df4-61f5-40cc-9168-6382db3501f7
  PS16245 Invitation to Quote Questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1f09d7c-3e18-432f-9566-e073fb080ab3
  PS16245 Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/74bf916b-4242-4540-91ae-c98055c4074a
  AW5.2 Price Schedule

## Notice URLs

- https://gpsesourcing.cabinetoffice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f3bbe09-adca-11e6-9901-0019b9f3037b.json.