---
title: "GB-London: User Research Programme"
ocid: "ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "IMPERIAL WAR MUSEUM"
published: "2018-07-03"
---

# GB-London: User Research Programme

Buyer: IMPERIAL WAR MUSEUM  
Current stage: Tender  
OCID: ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8

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## Summary

The Imperial War Museum based in London is currently planning a tender for the "User Research Programme," aimed at improving the user experience of their website. This open procurement process is classified under research services and has a budget of £50,000. The tender period will close on 27th July 2018, with the contract duration scheduled to start on 13th August 2018, lasting until 28th February 2019. The museum encourages small and medium enterprises (SMEs) to apply, emphasising the importance of usability studies to enhance their site.

This opportunity presents a significant avenue for growth, particularly appealing to businesses specialising in user research, digital usability testing, and web development. Companies that focus on user experience analysis, design, and consultation would be well-positioned to compete for this contract. By engaging in this procurement, firms can not only potentially secure funding but also contribute to the enhancement of a prominent institution's digital services, thereby increasing their exposure and portfolio.

## Notice

NOTE: This notice was updated on 03 July 2018 for the following reason: This notice was published in error as the tender exercise is not yet ready, and the tender opportunity will be re-submitted within the next 10 - 14 daysIWM launched a redesigned web presence at www.iwm.org.uk in January 2018. We would now like to set up a rolling programme of user research to understand how our users interact with the site, the usability issues they face and verify whether the user journeys they take reflect the ones we designed. This will inform an ongoing programme of development for the site to cover 3 or 4 areas for investigation Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/34a0fd84-7269-4a94-9bd8-2d33ba04c8fd |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2018 |
| Submission deadline | 27 Jul 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Aug 2018 - 28 Feb 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPERIAL WAR MUSEUM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 3 Jul 2018 at 10:36 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/34a0fd84-7269-4a94-9bd8-2d33ba04c8fd
- 3 Jul 2018 at 10:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/34a0fd84-7269-4a94-9bd8-2d33ba04c8fd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/34a0fd84-7269-4a94-9bd8-2d33ba04c8fd
  3rd July 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-User-Research-Programme/9CC8W24G2V
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-5f46a5dd-0802-41b1-a4fd-3389650ac5c8.json.